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Office 365 (Thunderbird) - Sorting Messages

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

1. Open Thunderbird
2. On the top of the Inbox (or selected folder) there is a bar with options including Subject, From, Date, as well as icons for Attachments, Starred, Junk Status (looks like a recycling symbol) and a Swirl to view by thread.

   

3. Click the word or icon you want to sort by
   • If you select Subject or From, the sort will be alphabetical. Click twice to sort in reverse alphabetical order
   • If you select Date, the sort will be earliest to latest, or click again for latest to earliest
   • If you select the paperclip icon for attachments, messages with attachments will group together at the top, click again and they will group at the bottom
   • If you select the star icon, messages with the star will group together at the top, click again and they will group at the bottom
   • If you select the swirl, messages will group themselves by thread (all messages and replies in a single conversation.) Click again to ungroup.