Through Outlook on the web, Office 365 offers the capability to remotely wipe data from a device that is synced to your account in case it is lost or stolen. However, this will only work if you configure your email account in the native email client that comes with the device. If you use the Outlook app and configure your account, remote wiping will only remove your account from the app.
Important: Only mobile phones/tablets (Android/iPhone/iPad/Windows Mobile/Windows Phone/Palm devices - also Blackberry, but using a different process) that have a connection to Office 365 via Exchange/ActiveSync can be remotely wiped. This means:
An Office 365 account holder can initiate a self-service remote wipe for their mobile device. This will wipe your mobile device, much like a factory reset, and require you to setup the device again. Please note that you must have configured your email account on the native client for your mobile device to perform this action. For instructions regarding remotely wiping your device see http://support.microsoft.com/kb/2791863.
An Office 365 account holder can also initiate a self-service remote wipe for the Outlook app on their mobile device. This will remove your account from the Outlook app and require you to reconfigure your account in order to access your email. To do this, you can follow the directions located in this document http://support.microsoft.com/kb/2791863. When following the instructions provided in the document, make sure to select 'Outlook' instead of 'Phone.'
In extraordinary cases, a member of the small team of Office 365 system administrators at DoIT will initiate a remote wipe under the following conditions:
Note: If you contact the Help Desk to perform a remote wipe, they will be unable to do this and will need to escalate the case to the Office 365 service and support team to perform this action.
The below picture is an example of an Office 365 account.