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Office 365 (Apple Mail) - Format a Message

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document explains how to format a message using Apple Mail. These instructions are for Mac OS 10.9, but are likely to be similar for Mac OS 10.5-8.

There are many ways to format a message:

  • In the top right of the new message window, you can access several options.
    • Attach a document to this message: Allows you to browse for any document you'd like to attach.


    • Format Bar: Brings up options to format the text, including its font, its size, its color, its alignment, and indentation. It can also insert or modify lists.



    • Photo Browser: Allows you to browse for a photo you'd like to attach.


    • Stationery Pane: Allows you to choose the stationery for your message.



  • In the drop-down menu by the Subjects field, there are options regarding what appears in the message window. Those with a check mark are shown and those without a check mark are hidden.


    • Cc Address Field: The Carbon copy address field. The message is sent to each address in it.
    • Bcc Address Field: The Blind carbon copy address field where the names of the recipients aren't visible to other recipients.
    • Reply-To Address Field: Responses to messages you send with an alternate reply-to address are delivered to that address.
    • Priority Field: Set the priority of your message from low to high.

Keywords:office365 o365 apple mail os osx 10.9 format message   Doc ID:42896
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2014-08-14 11:59 CDTUpdated:2017-11-30 11:41 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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