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iOS - Removing an email/calendar account

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document will explain how to remove an account from your iOS device.

  1. Click on "Settings" button on your iOS device:
  2. Click on Passwords & Accounts. In older versions of iOS, the option is called Accounts & Passwords:
  3. Click on the account that you will delete:
  4. Click on "Delete Account".
  5. You will be asked again if you wish to delete the account. Click "Delete Account" again.
  6. The account is now deleted. You can close out "Settings".

Note: If the "Delete Account" button is not appearing, you may need to turn off all locations of which the account is being used by deselecting them.

Keywords:office 365 iOS7 iPhone email delete remove account delete deleting device ipod touch phone ios8 mobile apple cellular delete imaps imap pop   Doc ID:43565
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2014-09-16 10:25 CSTUpdated:2019-04-19 12:51 CST
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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