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Outlook 2013 - Removing an account from your profile

Important: By February 28, 2017, Office 2013 version Office 365 ProPlus is no longer available for installation with an Office 365 subscription. Microsoft will no longer push any updates to Office 2013 suite of applications - complete details.

This document will show you how to remove an account from your Outlook 2013. Note: The steps below assume you currently have more than one account configured.

Important: Please make sure that you have a saved any data associated with the account you are removing before proceeding. We do not have the ability to restore any local data/settings.

  1. Open Outlook 2013.

    Important: If you receive a connection error for your WiscMail/WiscMail Plus account which was just transitioned to Office 365, that is normal. Remember, you are removing this account within these steps.

  2. Click on the File tab.

    file menu

  3. The Account Information window will open. Click on Account Settings and then again the Account Settings... dropdown box.

    account settings selection

  4. If the account you are removing is currently set as the default account, you must first set another account as the default. Perform this action by selecting your Office 365 Exchange account and click Set as Default.

  5. Highlight the account that you wish to remove and click Remove.

    remove account button

  6. You will be asked if you want to remove the account. Make a backup of the file or if you wish to delete the account, click Yes

    confirmation popup

  7. Your account should now be deleted from Outlook 2013. Close Outlook to complete the process.

    account settings window

Keywords:Outlook 365 Outlook 2013 windows removal removing delete deletion account office profile deleting email   Doc ID:43571
Owner:Ara M.Group:Office 365
Created:2014-09-16 11:13 CSTUpdated:2017-06-21 12:54 CST
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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