This document describes how to set or modify an Office 365 service account's password.
In order to log into Outlook on the web, configure a desktop client or mobile device, the service account must have a password.
For instructions on how to access a service account, see: Office 365 - How to access a Service Account.
Important: Service Accounts can only be used by users who have NetID accounts within UW-Madison's Office 365 implementation. Microsoft licensing prohibits the use of these accounts by any external user - this means that external users cannot use the service account credentials to access the account. If you need to provide access to an external user, please request an appointment through your department's HR office.
As a domain administrator or authorized administrator of a service account, log in to the Wisc Account Administration site with your NetID credentials.
Access the account by either:
Select Reset Password
On the "Reset Password" page, enter the desired password and click Change Password button.