ECMS - Reinstalling the ImageNow Printer
Note: As this process requires both administrative access to the workstation and edits to the Windows Registry, it is recommended that Departmental IT staff assist in the process outlined below.
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Log into the workstation as a local administrator.
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Turn off UAC.
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Open Devices and Printers from the Windows Start Menu. Locate and right-click the ImageNow Printer, then choose Remove Device.
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Restart the computer.
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Open RegEdit and navigate to the following location:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
and verify that the folder ImageNow Printer no longer exists. If it does, delete it.
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Download SetupImageNowPrinter.exe.renamed. Remove the ".renamed" from the end of the file name, and then move the file to the following location:
- %ProgramFiles% or %ProgramFiles(x86)%\ImageNow\printer\setup
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Right click the file (SetupImageNowprinter.exe) and Run as administrator.
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Open RegEdit and navigate to the following location:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\ImageNow Printer\PrinterDriverData
Create a string value called Scripting File. Set the value to:
- %ProgramFiles% or %ProgramFiles(x86)%\ImageNow\etc\inowprint.ini
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Restart the computer.
The printer should now be installed, but further configuration may be required. See ECMS - Configuring the ImageNow Printer and Tiff Compression Formats