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WiscVPN - Disconnecting and Uninstalling the GlobalProtect PaloAlto Client (Mac)

This document describes how to disconnect from WiscVPN and uninstall the GlobalProtect PaloAlto client on a Mac.

Disconnecting from WiscVPN

  1. Click on the GlobalProtect icon on the top bar on your screen.
  2.  Click Disconnect to log out and disconnect from WiscVPN. 
Click Disconnect

Uninstalling GlobalProtect

In order to uninstall GlobalProtect, you must use the Install tool to download the uninstaller. 
  1. Run the GlobalProtect installer file from when you downloaded the application. If you are unable to locate it, download it here.

  2. On the Introduction page, select Continue.

  3. On the Destination Select page, click 'Install for all users of this computer', then Continue.

  4. Globalprotect1.PNG

  5. Uncheck 'GlobalProtect', then check 'Uninstall GlobalProtect', then click Continue.

  6. Globalprotect2.PNG

  7. Click 'Install' to run the Uninstall tool. 

To completely remove GlobalProtect from your system, please follow the uninstallation steps above, then delete the following folders from your computer using the following pathways:

Finder > Library > Application Support > PaloAltoNetworks

Finder > Applications > GlobalProtect

Finder > Users > {UserName} > Library > Application Support > PaloAltoNetworks /Library/Preferences/com.paloaltonetworks.GlobalProtect.settings.plist




Keywords:palo alto vpn wiscvpn uninstall global protect   Doc ID:75258
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2017-08-03 10:20 CDTUpdated:2020-03-23 15:01 CDT
Sites:DoIT Help Desk, DoIT Tech Store
Feedback:  5   17