Course Search & Enroll - Tips for Resolving Common Display Issues

While using the Course Search & Enroll application, you may experience certain technical issues with the display. Here are a few common ones and solutions:

• Refresh
  Try refreshing your browser window (Control+R or Command+R, depending on your keyboard). You may have “timed-out.” You won’t lose your cart or enroll twice by refreshing.
• Cart Unexpectedly Empty
  Double-check that you are viewing the cart for the right term. If so, try refreshing your browser window.

• Credits in Cart Show "NaN"
  Try refreshing your browser window (Control+R or Command+R, depending on your keyboard). You won’t lose your cart or enroll twice by refreshing.

• Courses in My Cart Won't Enroll
  Try deselecting, then reselecting, the checkbox for the courses in your cart.

• Error Message "The XML file does not appear to have any style information associated with it. The document tree is shown below:" displays
  This signals a browser issue. Try clearing your browser cache and cookies and/or opening Course Search & Enroll in a new private browsing window.

• Enrolled Courses List is Empty
  Try clearing browser cache and cookies.

If these issues persist, contact Get Help from DoIT.