Blackboard Collaborate Original: Error uploading PowerPoint and PDF files

Collaborate Original users unable to upload PowerPoint or PDF files in Collaborate Classic on Mac OS High Sierra.

Users of a computer using MacOS High Sierra (version 10.13) will receive an error message, Failure calling PPT to process (or a similar message), when attempting to upload a PowerPoint or PDF file into a Collaborate Original session. The workaround is to export the source file as JPEG images and upload into the session.