Selecting a headset for UW-Madison campus services

How to pick a headset that will work with campus applications and software

For departmental customers

You can purchase Cisco Jabra headsets through Shop@UW. Search for "Jabra" in the search box to find them. Due to high demand, they might be out of stock.

For other faculty, staff & students

  • We recommend a USB or Bluetooth headset. USB is probably the more reliable option and may have better sound quality. Many laptops will not work correctly with headsets with a single or dual 3.5mm connection (headphone plug).
  • You should pick an option with a moveable microphone arm for better sound quality.
  • Recommended manufacturers are Logitech, Plantronics, Cisco, Sennheiser.

Having trouble finding a headset?

If these models are not available, here are some alternatives you might already have at home:

  • USB or Bluetooth headphones with a microphone will work in a pinch but sound quality may be lower than desired.
  • USB headsets for PlayStation and Xbox should work with Windows machines and potentially Macs as well.
  • Earbuds with a mic and a USB-C connector will also suffice, assuming your computer has a USB-C port.

Speaking of a microphone...

If sound quality is important, it may be better to choose a dedicated microphone. The Blue microphone series is ideal for this sort of use. You can combine it with whatever headphones you like.

Keywords:cisco, headset, microphone, headphone, webex, teams   Doc ID:98996
Owner:Nick R.Group:DoIT Help Desk
Created:2020-03-17 11:59 CSTUpdated:2020-06-15 14:49 CST
Sites:DoIT Help Desk, DoIT Tech Store
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