Most Recently Updated Documents

  1. Get Help from DoIT
        Updated: 37 hours 15 minutes ago
        Created: 31 hours 29 minutes ago  
  2. UWNet - Register a Device Without a Browser or Pre-registering a Device Before Arriving to Campus
        Updated: 2019-03-18 16:53:16
        Created: 17 hours 57 minutes ago  
  3. Help Desk - Deactivation Timeline for Office 365, G Suite, Box, and Qualtrics
        Updated: 2019-03-18 15:47:12
        Created: 12 hours 6 minutes ago  
  4. Help Desk - WiscIT Lead Position Description
        Updated: 2019-03-17 13:37:51
        Created: 2018-06-01 09:28:02  
  5. Help Desk - Student Technical Writer Position Description
        Updated: 2019-03-17 13:37:34
        Created: 7 hours 29 minutes ago  
  6. Help Desk - Data & Metrics Student Lead Position Description
        Updated: 2019-03-17 13:37:05
        Created: 2018-11-20 16:42:05  
  7. Help Desk - Student Team Lead Position Description
        Updated: 2019-03-17 13:36:31
        Created: 7 hours 29 minutes ago  
  8. Microsoft Office (Windows) - Recovering Unsaved Work
        Updated: 2019-03-15 19:59:24
        Created: 2014-09-09 17:05:14  
  9. Clearing Browser Cache and Cookies
        Updated: 2019-03-15 16:35:48
        Created: 2009-10-06 19:00:00  
  10. Lifelong Learners - Enrollment Process
        Updated: 2019-03-15 08:27:09
        Created: 2015-12-11 17:30:15  
  11. WiscVPN - Disconnecting and Uninstalling the PaloAlto GlobalProtect Client (Windows)
        Updated: 6 hours 58 minutes ago
        Created: 39 hours 53 minutes ago  
  12. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (Linux)
        Updated: 7 hours 3 minutes ago
        Created: 2018-08-24 11:22:12  
  13. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (iOS)
        Updated: 7 hours 7 minutes ago
        Created: 34 hours 3 minutes ago  
  14. WiscIT - Adding a One-Step to a Toolbar
        Updated: 7 hours 8 minutes ago
        Created: 13 hours 39 minutes ago  
  15. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (Chromebook)
        Updated: 7 hours 45 minutes ago
        Created: 2017-07-17 09:59:23  
  16. WiscVPN - Troubleshooting the PaloAlto GlobalProtect Client (Windows)
        Updated: 7 hours 49 minutes ago
        Created: 42 hours 37 minutes ago  
  17. Office 365 - Importing Contacts into AOL Mail
        Updated: 7 hours 59 minutes ago
        Created: 31 hours 29 minutes ago  
  18. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (Android)
        Updated: 8 hours ago
        Created: 35 hours 40 minutes ago  
  19. Former Employee Access to Earnings and Tax Statements
        Updated: 12 hours 28 minutes ago
        Created: 12 hours 47 minutes ago  
  20. Help Desk - UW Madison Employee Access to the WI Fleet Portal
        Updated: 27 hours 47 minutes ago
        Created: 28 hours 3 minutes ago  
  21. Setting up eduroam on your device
        Updated: 30 hours 35 minutes ago
        Created: 11 hours 29 minutes ago  
  22. Faculty Center - Entering and Submitting Final Grades
        Updated: 33 hours 58 minutes ago
        Created: 8 hours 43 minutes ago  
  23. Help Desk - I need my Campus ID/Wiscard number
        Updated: 35 hours 27 minutes ago
        Created: 2007-07-09 19:00:00  
  24. Transcript Request - Requesting Transcripts Without a NetID
        Updated: 2019-03-12 19:07:18
        Created: 14 hours 29 minutes ago  
  25. NetID Account Compromised - Responded to a Phishing Scam
        Updated: 2019-03-12 16:53:05
        Created: 2009-05-19 19:00:00  
  26. Help Desk Employment Opportunities
        Updated: 2019-03-11 20:25:35
        Created: 2000-08-20 19:00:00  
  27. Help Desk - Student Help Desk Agent Position Description
        Updated: 2019-03-11 20:25:19
        Created: 7 hours 29 minutes ago  
  28. Mac OS X 10.7 - Issues with HP DeskJet 3050 printers in OS X Lion
        Updated: 2019-03-10 14:46:31
        Created: 2011-08-30 13:19:41  
  29. Preferred Name - Faculty Exceptions to the Last Name Policy
        Updated: 10 hours 25 minutes ago
        Created: 2015-05-19 17:46:58  
  30. Finding the MAC and IP Address of a Device
        Updated: 10 hours 28 minutes ago
        Created: 2017-07-18 15:50:14  
  31. Help Desk – Reactivating DUO Mobile When Initial Setup Fails or Is Incomplete
        Updated: 33 hours 14 minutes ago
        Created: 33 hours 55 minutes ago  
  32. SPSS - Update License Code on Existing SPSS Installation
        Updated: 2019-03-05 10:05:46
        Created: 2015-03-06 16:53:59  
  33. WiscIT - Using HelpOnline to log a call, add notes to a call, and review past calls
        Updated: 2019-03-04 17:29:24
        Created: 31 hours 29 minutes ago  
  34. Office 365 (Apple iCal/Calendar) - View and Hide Calendars (Mac OS 10.5-7) (Mac OS 10.8-9)
        Updated: 2019-03-01 21:56:19
        Created: 2013-08-06 16:04:56  
  35. Office 365 (Apple iCal/Calendar) - Modify an Event (Mac OS 10.5-7) (Mac OS 10.8-9-10)
        Updated: 2019-03-01 21:53:24
        Created: 2013-08-06 15:55:32  
  36. Office 365 (Apple iCal/Calendar) - Create an Event (Mac OS 10.5-7) (Mac OS 10.8-9)
        Updated: 2019-03-01 21:52:52
        Created: 2013-08-06 15:46:06  
  37. Planning Allocation System (PA) - Service Description
        Updated: 2019-03-01 17:13:51
        Created: 2008-06-17 19:00:00  
  38. UW System - IT Help Desks Contact Information
        Updated: 7 hours 50 minutes ago
        Created: 2007-02-20 19:00:00  
  39. LabArchives: Log-in problems
        Updated: 7 hours 53 minutes ago
        Created: 2014-08-19 14:01:21  
  40. LabArchives: Add lab members
        Updated: 7 hours 53 minutes ago
        Created: 2014-08-19 14:05:55  
  41. LabArchives: Request account
        Updated: 7 hours 53 minutes ago
        Created: 2014-08-19 13:41:20  
  42. LabArchives: Logging in
        Updated: 7 hours 53 minutes ago
        Created: 2014-08-19 13:57:39  
  43. LabArchives: Linking to files and folders outside a notebook
        Updated: 7 hours 54 minutes ago
        Created: 2015-03-02 17:15:56  
  44. Interactive Reporting - Query Library Retirement Set for March 1st (2019)
        Updated: 7 hours 54 minutes ago
        Created: 39 hours 35 minutes ago  
  45. Help Desk - Resources for Office 365, G Suite, Box, and Qualtrics account changes or deactivations
        Updated: 14 hours 13 minutes ago
        Created: 2018-03-02 12:52:32  
  46. Help Desk LiveChat - What to Expect
        Updated: 26 hours 51 minutes ago
        Created: 7 hours 29 minutes ago  
  47. UW Cooperative Extension - Office 365 Migration
        Updated: 2019-02-25 15:43:49
        Created: 2019-02-25 15:43:02  
  48. UW Colleges/Extension Restructuring
        Updated: 2019-02-25 14:01:16
        Created: 2019-02-25 13:23:57  
  49. Mac OS X - Reinstalling Network Adapters
        Updated: 2019-02-24 11:36:32
        Created: 37 hours 58 minutes ago  
  50. Webex Teams/Meetings - Logon
        Updated: 11 hours 55 minutes ago
        Created: 2019-02-19 14:24:28  
  51. DARS - Recommended Browsers
        Updated: 12 hours 3 minutes ago
        Created: 2005-11-07 19:00:00  
  52. Cisco Anyconnect (Mac) - Uninstalling the VPN Client
        Updated: 36 hours 57 minutes ago
        Created: 34 hours 12 minutes ago  
  53. Preferred Name - Service Description
        Updated: 2019-02-19 10:39:26
        Created: 15 hours 12 minutes ago  
  54. Interactive Reporting - Hyperion Studio Desktop Client Support Ending (March 1, 2019)
        Updated: 2019-02-18 16:21:43
        Created: 2019-02-18 15:13:59  
  55. Help Desk - IT Help Desks at UW-Madison
        Updated: 2019-02-15 15:15:45
        Created: 2000-10-08 19:00:00  
  56. Safari (iOS) - Enabling and disabling pop-up blocker
        Updated: 8 hours 2 minutes ago
        Created: 2014-06-07 16:14:56  
  57. Java - Compatible Versions for UW Services
        Updated: 17 hours 34 minutes ago
        Created: 2013-01-25 14:07:07  
  58. Learn@UW (UW-Madison Only) - Problems accessing online resources and e-Reserves
        Updated: 34 hours 10 minutes ago
        Created: 2009-02-03 19:00:00  
  59. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
        Updated: 2019-02-12 12:06:19
        Created: 9 hours ago  
  60. Campus Business Email Address for Human Resources System (Madison only)
        Updated: 2019-02-11 15:07:36
        Created: 7 hours 29 minutes ago  
  61. Printers - Getting help with printer trouble from the DoIT Help Desk
        Updated: 2019-02-09 14:04:06
        Created: 2010-02-07 19:00:00  
  62. Import Google Calendar to Outlook
        Updated: 2019-02-08 18:24:20
        Created: 2019-02-08 18:22:45  
  63. Security - How to Report Stolen Computers and Equipment
        Updated: 2019-02-08 18:02:18
        Created: 2010-03-16 19:00:00  
  64. WiscIT Powered by Cherwell: Known Issues List
        Updated: 20 hours 34 minutes ago
        Created: 2014-09-08 12:06:40  
  65. WiscVPN - Downloading and Installing the GlobalProtect (PaloAlto) Client
        Updated: 34 hours 55 minutes ago
        Created: 10 hours 12 minutes ago  
  66. Safari 5 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:27
        Created: 2009-09-29 19:00:00  
  67. Firefox 3.5 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:25
        Created: 2009-09-29 19:00:00  
  68. Firefox 21+ (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:22
        Created: 11 hours 13 minutes ago  
  69. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:20
        Created: 2013-05-20 15:23:42  
  70. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:18
        Created: 2012-04-27 21:18:27  
  71. Safari (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:15
        Created: 31 hours 29 minutes ago  
  72. HP webOS 2.x - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:13
        Created: 7 hours 29 minutes ago  
  73. Internet Explorer 6 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:11
        Created: 2009-09-29 19:00:00  
  74. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:08
        Created: 2009-09-29 19:00:00  
  75. iOS - Clearing Cache and Cookies
        Updated: 2019-02-05 16:25:05
        Created: 2012-04-30 09:22:35  
  76. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:38
        Created: 2014-11-17 18:30:20  
  77. Internet Explorer 8 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:32
        Created: 2009-09-29 19:00:00  
  78. Internet Explorer 7 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:27
        Created: 2009-09-29 19:00:00  
  79. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:24
        Created: 2010-09-26 19:00:00  
  80. Chrome (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:21
        Created: 2012-06-11 12:42:24  
  81. Chrome (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:18
        Created: 2010-09-27 19:00:00  
  82. Opera (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:15
        Created: 31 hours 29 minutes ago  
  83. Firefox 4-56 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:12
        Created: 2011-03-27 19:00:00  
  84. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:09
        Created: 32 hours 53 minutes ago  
  85. Opera 28.0 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:24:05
        Created: 7 hours 48 minutes ago  
  86. Android (Jellybean) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:23:59
        Created: 2012-10-01 09:23:53  
  87. Edge (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:23:53
        Created: 31 hours 58 minutes ago  
  88. Netscape 7 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:23:45
        Created: 31 hours 29 minutes ago  
  89. Firefox 57+ (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:22:47
        Created: 2018-05-25 22:10:34  
  90. Opera 10.50+ (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 16:22:44
        Created: 2010-09-27 19:00:00  

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