Most Recently Updated Documents
RSS Feeds for DoIT Support Knowledgebase
Updated: 7 hours 15 minutes ago
Created: 2004-04-19 19:00:00WiscVPN - General Connectivity Troubleshooting
Updated: 7 hours 27 minutes ago
Created: 2003-04-17 19:00:00WiscVPN - Static IP Troubleshooting
Updated: 7 hours 33 minutes ago
Created: 2020-03-30 14:00:48WiscVPN - Static vs. Dynamic IP Addresses
Updated: 7 hours 35 minutes ago
Created: 2007-09-16 19:00:00Windows 10 - Changing the System Date and Time
Updated: 9 hours 51 minutes ago
Created: 2018-01-05 14:15:05KnowledgeBase Search Tips
Updated: 14 hours 33 minutes ago
Created: 29 hours 31 minutes agoHelp Desk - Contact List
Updated: 34 hours 30 minutes ago
Created: 5 hours 31 minutes agoUW System - Login credentials for each campus (Wisconsin Federation)
Updated: 35 hours 14 minutes ago
Created: 29 hours 31 minutes agoIT Help Desks at UW-Madison
Updated: 2022-06-27 18:13:55
Created: 2000-10-08 19:00:00Internet Explorer (Windows Phone) - Clearing Cache and Cookies
Updated: 2022-06-27 15:15:35
Created: 2012-04-27 21:18:27Internet Explorer 8 (Win) - Clearing Cache and Cookies
Updated: 2022-06-27 15:14:57
Created: 29 hours 31 minutes agoSafari (Win) - Clearing Cache and Cookies
Updated: 2022-06-27 15:14:15
Created: 5 hours 31 minutes agoAndroid (Jellybean) - Clearing Cache and Cookies on Google Chrome
Updated: 2022-06-27 15:10:50
Created: 2012-10-01 09:23:53Adobe Creative Cloud - How instructors, student supervisors, and faculty can provide student access
Updated: 2022-06-24 11:17:01
Created: 14 hours 39 minutes agoWiscVPN - Troubleshooting the Palo Alto GlobalProtect Client (Windows)
Updated: 2022-06-23 18:05:28
Created: 16 hours 38 minutes agoName in Use (Preferred Name) - Faculty Exceptions to the Last Name Policy
Updated: 2022-06-23 10:31:36
Created: 30 hours 44 minutes agoSymantec Endpoint Protection- Disabling and Enabling Instructions
Updated: 37 hours 45 minutes ago
Created: 2018-01-28 14:20:21UW-Madison IT Compliance Agreement
Updated: 37 hours 59 minutes ago
Created: 2012-08-17 12:20:14Adobe Illustrator - Getting Started (UW-Madison)
Updated: 38 hours 39 minutes ago
Created: 14 hours 51 minutes agoMS Edge - Enable Internet Explorer Compatibility Mode
Updated: 2022-06-20 15:59:19
Created: 2022-06-10 13:25:35Help Desk - Online NetID Authentication or Identity Proofing
Updated: 2022-06-20 11:24:08
Created: 2020-03-06 16:37:40Excel - How to Center Across Selection
Updated: 2022-06-16 13:41:33
Created: 2022-06-16 13:07:07Excel - How to Merge Cells
Updated: 2022-06-16 13:39:49
Created: 29 hours 31 minutes agoGet Help from DoIT
Updated: 2022-06-16 11:58:16
Created: 5 hours 31 minutes agoLifelong Learners (L3) - Enrollment Process
Updated: 6 hours 55 minutes ago
Created: 2015-12-11 17:30:15InfoAccess - Appropriate Use
Updated: 9 hours 2 minutes ago
Created: 38 hours agoMicrosoft Word (Win) - Keeping File Sizes From Growing Too Large
Updated: 36 hours 56 minutes ago
Created: 2000-08-20 19:00:00Campus Network - Finding the MAC Address of an Ethernet Adapter
Updated: 38 hours 33 minutes ago
Created: 2017-09-01 15:44:10Help Desk (Retiree with IT Services) - Steps to take before your access to Office 365, G Suite, Box, and Qualtrics changes
Updated: 2022-06-13 17:56:05
Created: 6 hours 25 minutes agoPre-Posting Allocation Tool (PAT) - List of Chart Field errors
Updated: 2022-06-13 14:44:37
Created: 2009-06-25 19:00:00Windows 8 - Accessing the Command Prompt
Updated: 2022-06-13 14:21:27
Created: 34 hours 36 minutes agoSignature Collection on Campus
Updated: 2022-06-09 17:57:38
Created: 2022-06-09 17:40:12How to get access to DocuSign
Updated: 2022-06-09 17:54:59
Created: 2020-04-20 08:52:07WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
Updated: 2022-06-09 16:59:07
Created: 6 hours 45 minutes agoEmail Access for UW Alumni
Updated: 2022-06-09 15:32:34
Created: 29 hours 31 minutes agoWindows/Mac - How to Check the System Information
Updated: 2022-06-09 10:52:04
Created: 2008-09-11 19:00:00Windows - Taskbar Has Disappeared from the Desktop
Updated: 2022-06-09 10:28:24
Created: 2000-05-01 19:00:00Smartsheet - Frequently Asked Questions
Updated: 2022-06-09 10:14:33
Created: 34 hours 33 minutes agoRemote Working and Learning - Troubleshooting Common Technical Issues
Updated: 7 hours 57 minutes ago
Created: 2020-03-23 15:41:23Opening a Private Browsing Window
Updated: 7 hours 57 minutes ago
Created: 2018-08-03 20:19:28Web Browsers - How to Fix a "Bad Request" Error
Updated: 7 hours 57 minutes ago
Created: 2015-03-02 17:45:32Web Browsers - Updating Your Browser to the Latest Version
Updated: 7 hours 57 minutes ago
Created: 7 hours 57 minutes agoWeb Browsers - Restoring your browser to its default state
Updated: 7 hours 57 minutes ago
Created: 2014-03-28 18:54:04Internet Explorer (Win) - Returning to a Previous Version After Upgrading
Updated: 7 hours 57 minutes ago
Created: 2013-12-13 17:21:07fsaATLAS - Recommended Browsers
Updated: 7 hours 57 minutes ago
Created: 2013-11-18 19:44:58Web Browsers - Clearing Saved Passwords and Form Data
Updated: 7 hours 57 minutes ago
Created: 37 hours 15 minutes agoInternet Explorer 9 & 10 (Win) - Clearing Saved Passwords and Form Data
Updated: 7 hours 57 minutes ago
Created: 37 hours 22 minutes agoWeb Browsers - Setting a Default Font & Size
Updated: 7 hours 57 minutes ago
Created: 2012-07-14 17:21:16Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
Updated: 7 hours 57 minutes ago
Created: 2010-09-26 19:00:00Web Browsers - Popup Blockers
Updated: 7 hours 57 minutes ago
Created: 2010-09-02 19:00:00Internet Explorer (Win) - Checking for a Proxy
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoWeb Browsers - Security Certificate Errors
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoClearing Browser Cache and Cookies
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoInternet Explorer 6 (Win) - Clearing Cache and Cookies
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoInternet Explorer 7 (Win) - Clearing Cache and Cookies
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoInternet Explorer - Using Compatibility View
Updated: 7 hours 57 minutes ago
Created: 2009-07-05 19:00:00Internet Explorer 9 - Compatibility with Campus Applications
Updated: 7 hours 57 minutes ago
Created: 5 hours 31 minutes agoInternet Explorer 7+ (Win) - Restoring the Default Settings
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoInternet Explorer - Using the Popup Blocker
Updated: 7 hours 57 minutes ago
Created: 5 hours 31 minutes agoAdobe Reader (Win) - Prevent PDF Files from Opening in a Web Browser
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoPeoplesoft - Setting IE to Download Generated CSV files
Updated: 7 hours 57 minutes ago
Created: 2007-08-06 19:00:00Internet Explorer - Trusting a Web Site
Updated: 7 hours 57 minutes ago
Created: 5 hours 31 minutes agoInternet Explorer - Showing the Menu Bar
Updated: 7 hours 57 minutes ago
Created: 2006-11-02 19:00:00Internet Explorer 6 - Using the Popup Blocker
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoInternet Explorer (Win) - Managing Cookies
Updated: 7 hours 57 minutes ago
Created: 2004-10-10 19:00:00Internet Explorer (Win) - Resetting Window Size
Updated: 7 hours 57 minutes ago
Created: 2004-09-23 19:00:00Windows - Installing Java
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoWeb Browsers - Enabling Javascript
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoInternet Explorer 6 (Win) - Restoring the Default Settings
Updated: 7 hours 57 minutes ago
Created: 5 hours 31 minutes agoInternet Explorer - Runtime Error Workaround
Updated: 7 hours 57 minutes ago
Created: 5 hours 31 minutes agoInternet Explorer 6 (Windows XP) - Status Bar Display Disappears
Updated: 7 hours 57 minutes ago
Created: 2002-09-12 19:00:00Internet Explorer (Windows) - How to Backup Favorites
Updated: 7 hours 57 minutes ago
Created: 5 hours 31 minutes agoVirus - HouseCall's Free Online Virus Scan
Updated: 7 hours 57 minutes ago
Created: 29 hours 31 minutes agoWeb Browsers - Cookies FAQ
Updated: 7 hours 57 minutes ago
Created: 2001-04-05 19:00:00Windows/Mac - Setting the Default Browser
Updated: 7 hours 57 minutes ago
Created: 2001-02-15 19:00:00WISPER - Authorization and Login
Updated: 13 hours 29 minutes ago
Created: 2008-02-25 19:00:00Adobe Creative Cloud - Student Subscription FAQ
Updated: 14 hours 53 minutes ago
Created: 13 hours 1 minute agoHelp Desk Employment Opportunities
Updated: 2022-06-06 16:16:04
Created: 2000-08-20 19:00:00Help Desk - Data & Metrics Student Lead Position Description (Student Leadership Program)
Updated: 2022-06-06 16:12:25
Created: 31 hours 49 minutes agoHelp Desk - WiscIT Lead Position Description (Student Leadership Program)
Updated: 2022-06-06 16:12:25
Created: 2018-06-01 09:28:02Help Desk - Student Level 2 Analyst Position Description (Student Leadership Program)
Updated: 2022-06-06 16:12:25
Created: 2016-10-06 09:12:47Help Desk - Student Developer Position Description (Student Leadership Program)
Updated: 2022-06-06 16:12:25
Created: 6 hours 57 minutes agoHelp Desk - Student Team Lead Position Description (Student Leadership Program)
Updated: 2022-06-06 16:12:25
Created: 2002-04-11 19:00:00Help Desk - Student Help Desk Agent Position Description
Updated: 2022-06-06 15:16:01
Created: 2007-03-22 19:00:00Help Desk - Deactivation Timeline for Office 365, Google, Zoom, Box, Qualtrics
Updated: 2022-05-26 12:51:58
Created: 2018-02-01 14:23:17Help Desk - Personal Computer Recycling Program FAQ
Updated: 2022-05-26 12:26:09
Created: 2009-08-23 19:00:00Installing Microsoft Software on Personally-owned Computers
Updated: 2022-05-26 11:42:55
Created: 13 hours 9 minutes agoSecurity - Removing a Block
Updated: 2022-05-26 11:05:46
Created: 2004-06-28 19:00:00Remote Working and Learning - Tools to Access Campus Resources Remotely
Updated: 9 hours 55 minutes ago
Created: 29 hours 31 minutes agoSPSS - Update License Code on Existing SPSS Installation
Updated: 2022-05-23 16:45:01
Created: 2015-03-06 16:53:59
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