1. Computer Security Check List
2. Office 365 - Set up your mobile device or desktop client
3. UW-Madison Remote Desktop Service - Overview
4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
5. Web Browsers - Popup Blockers [Campus login required]
6. Adobe Creative Cloud - Logging in with Your UW-Madison Account
7. Adobe Creative Cloud - Student Subscription Overview
8. Mac OS X (10.5+) - Finding the IP address and MAC address
9. Windows XP - End of Support
10. Opening a Private Browsing Window
11. Windows 8 - Changing Your Lock and Login Screens
12. iOS (iPod) - Troubleshooting problems with an iPod
13. Spyware - FAQ
14. Excel - How to Merge Cells
15. Windows - Taskbar Has Disappeared from the Desktop
16. Windows - DOS Commands
17. Edge (Win) - Clearing Cache and Cookies
18. Office 365 - Server-side vs Client-only Rules
19. Windows - Displaying, Releasing and Renewing a DHCP Lease
20. Clearing Browser Cache and Cookies
21. Chrome (Mac) - Using the Popup Blocker [Campus login required]
22. iOS - Clearing Safari's Saved Passwords
23. Windows/Mac - How to Check the System Information
24. Manually Uninstalling Symantec Products
25. DoIT Departmental Support - Connecting to a Shared Drive (Mac OS) [Campus login required]
26. Chrome (Mac) - Checking for a Proxy
27. UW Digital ID (Personal Certificate) - Signing and Encrypting Documents (Windows)
28. UW Digital ID (Personal Certificate) - Troubleshooting - Usage (Mac)
29. Windows 10 - Changing the System Date and Time
30. Windows - Setting the Default Mail Program
31. Safari 10 and 11 (Mac) - Using the Popup Blocker [Campus login required]
32. Safari (iOS) - Enabling and disabling pop-up blocker [Campus login required]
33. Safari (Win) - Using the Popup Blocker [Campus login required]
34. Firefox 3.5 (Mac) - Using the Popup Blocker [Campus login required]
35. Safari 12 (Mac) - Using the Popup Blocker [Campus login required]
36. Opera 28 (Mac) - Using the Popup Blocker [Campus login required]
37. Popup Blocker - FAQ [Campus login required]
38. Internet Explorer - Using the Popup Blocker [Campus login required]
39. Opera 10 (Win) - Using the Popup Blocker [Campus login required]
40. Internet Explorer 6 - Using the Popup Blocker [Campus login required]
41. Firefox (Win) - Using the Popup Blocker [Campus login required]
42. Chrome (Win) - Using the Popup Blocker [Campus login required]
43. Windows Vista - Application Compatibility Issues
44. Finding the MAC and IP Address of a Device
45. iOS (iPhone, iPad, iPod Touch) - Finding your IP Address
46. Perceptive Experience - Bug - 404 Error in Internet Explorer 11 with compatibility mode
47. Android - Locating the MAC address
48. iOS - Locating the MAC address
49. Security - Protecting your Data from Viruses and Unauthorized Use
50. Security - Removing a Block
51. KMS Automatic Discovery Set-Up
52. Microsoft Office for UW-Owned and Personally-Owned Computers at UW-Madison
53. GoPrint (Mac) - Printing from Personal Computers
54. GoPrint (Linux/Ubuntu) - Printing from Personal Computers
55. UW-Madison Google Workspace - Using Chrome Profiles to Access Multiple Accounts Simultaneously
56. Web Browsers - Security Certificate Errors
57. Mac - Frequently Asked Questions
58. Firefox 3.5 (Win) - Clearing Cache and Cookies
59. HP webOS 2.x - Clearing Cache and Cookies
60. Internet Explorer 6 (Win) - Clearing Cache and Cookies
61. Firefox 21+ (Mac) - Clearing Cache and Cookies
62. Chrome (Win) - Clearing Cache and Cookies
63. Firefox 4-56 (Win) - Clearing Cache and Cookies
64. Chrome (Mac) - Clearing Cache and Cookies
65. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
66. Internet Explorer 7 (Win) - Clearing Cache and Cookies
67. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
68. Safari 5 (Mac) - Clearing Cache and Cookies
69. Safari (Win) - Clearing Cache and Cookies
70. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
71. Opera 10.50+ (Mac) - Clearing Cache and Cookies
72. Opera 28.0 (Mac) - Clearing Cache and Cookies
73. Opera (Win) - Clearing Cache and Cookies
74. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
75. Internet Explorer 8 (Win) - Clearing Cache and Cookies
76. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
77. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
78. Mac OS X - Keyboard Shortcuts
79. DreamWeaver Self-Help
80. Windows - Booting into Safe Mode
81. Windows - How to take Screenshots
82. Windows/Mac - Setting the Default Browser
83. Mac OS X - Gathering System Information
84. Windows - Disabling Startup Programs
85. Web Browsers - Clearing the Java Cache
86. Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
87. Office 365 (Outlook for Android) - Sorting/Filtering messages using the Focused Inbox feature
88. Office 365 (Outlook for Windows/MacOS) - Sent or Deleted item is not saved within the sent/deleted items folder of the account actioned from
89. TechSmith Camtasia - Faculty and Staff License
90. OS X - Microsoft Office 2016 Visual Installation Guide
91. Office 365 (Outlook for Windows) - Configure Outlook
92. Windows 8 - Uninstall a Program
93. Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
94. Office 365 (Outlook for Windows) - Remove an Outlook Profile
95. Web - Webpage Not Loading or Loading Incompletely
96. Firefox 57+ (Win) - Clearing Cache and Cookies
97. Office 365 (Outlook for Mac) - Configure Outlook
98. Web Browsers - Clearing Saved Passwords and Form Data
99. WiscVPN - Uninstalling the Palo Alto GlobalProtect Client (Windows)
100. Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
101. Adobe Reader (Win) - Prevent PDF Files from Opening in a Web Browser
102. Windows 8 - Accessing the Command Prompt
103. Office 365 - Find the folder location of a message when using the search function
104. Symantec Endpoint Protection- Disabling and Enabling Instructions
105. Parallels - Installing Windows 8 on Parallels Desktop 10
106. Remote Desktop Service - Connection Instructions
107. Office 365 (Outlook for Windows/MacOS) - Data files
108. Internet Explorer (Win) - Returning to a Previous Version After Upgrading
109. Microsoft Word - Inserting International Characters and Symbols
110. Android (Jellybean) - Clearing Saved Passwords and Form Data
111. Using your Android (smartphone or tablet) device with UW Services
112. Virus and Spyware Removal Guide
113. Mac OS X - Using the Built-in Firewall
114. Web Browsers - Updating Your Browser to the Latest Version
115. Windows - Quick Fix for Networking Problems
116. Booting to the Boot Menu and BIOS
117. Office 365 - What version of Microsoft Office/Outlook am I using?
118. Mac OS - Installing Windows in Boot Camp
119. Media Disposal (Windows) - Securely erasing a hard drive
120. Adobe Products Self-Help
121. Web Browsers - Determining Version
122. How to Update Adobe Reader and Adobe Flash
123. Windows 7 - Application Compatibility Issues
124. NetID Account Compromised - Malware/Virus Infection on machine
125. Ad-Aware Self-Help
126. Windows - Frequently Asked Questions
127. Windows XP - Show Hidden Files
128. Virus Information Center
129. Malicious Software - CryptoLocker
130. iOS - Clearing Cache and Cookies
131. Office 365 - Upgrade your MacOS to access new Office 365 for Mac features
132. Office 365 - Transfer Apple Notes Between Accounts
133. Office 365 - View Mobile Device Access
134. Office 365 (Windows 10 Mail | Calendar | People) - Configure Mail and Calendar
135. Office 365 - Getting Started with Focused Inbox
136. Office 365 (Windows 10 Mail | Calendar | People) - Configure Mail, Calendar, and People
137. Office 365 - Email Virus Protection
138. Office 365 (Outlook for Android) - View multiple calendars at the same time
139. Office 365 (Outlook for MacOS) - Removing an account
140. Apple Reminders - Moving Local Reminders to Office 365 Tasks
141. Office 365 (Outlook on the web) - Connect email accounts will be removed
142. Office 365 (Outlook for Mac) - Check spelling and grammar
143. Office 365 (Outlook for Android) - Find a message with Instant Search
144. Office 365 (Outlook on the web | Outlook for Windows/Mac) - Send as or Send on-behalf of another account
145. Office 365 (Outlook for Mac) - Unable to open/subscribe to a calendar due to a permission error
146. Android - Removing an email/calendar account
147. Office 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
148. iTunes - Installation Troubleshooting
149. Windows 2000/XP - Changing the System Date and Time
150. Windows Vista, 7, 8, and 10 - Removing Color Profiles
151. Windows Vista - Using the Built-in Firewall
152. Windows 7 & Vista - Running Checkdisk from a Boot CD/DVD or Windows Desktop
153. Windows 8 and 10 - Changing the Input Language
154. Windows - Office 2007 / 2010 / 2013 - Uninstalling
155. Windows XP - Unable to Install Updates from Windows Update
156. Windows XP - How to Repair Errors that Prevent Windows from Booting
157. Wisconsin App (Android) - Overview of the Wisconsin application
158. Windows 7, 8, and 10 - Show Hidden Files and Folders
159. Windows - Editing Boot Options
160. Windows 7, 8 and 10 - Using the Built-in Firewall
161. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
162. Windows - Determining Version
163. Windows 7 & Vista - Uninstalling a Program
164. Windows 7 - Changing a Local Windows Account Password
165. Windows 7 - Using the Search Function
166. Windows XP - Finding the IP Number and MAC Address of a Network Card
167. Web Browsers - Setting a Default Font & Size
168. Windows XP - Disabling System Restore
169. Wisconsin App (Android) - Installing the app on an Android device
170. Windows 7 & Vista - Changing the Input Language
171. Windows 8 - Accessing the Control Panel
172. Wisconsin App - iOS and Android system requirements
173. Windows XP - Uninstalling a Program
174. Windows XP - Changing the Input Language
175. Wisconsin App - Trouble accessing content
176. Windows 7, 8, & Vista - Changing the System Date and Time
177. Using CCleaner for System Maintenance
178. Spybot - Search and Destroy - Detecting and Removing Spyware
179. Safari (Mac) - Checking for a Proxy
180. StarOffice - Exchanging files with Microsoft Office
181. User Profile Service Failed The Login (Vista, 7, 8, 10)
182. Web Browsers - How to Fix a "Bad Request" Error
183. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
184. Safari (Win) - Checking for a Proxy
185. SecureFX - Remove Old License File after Upgrade
186. Restart Windows Service
187. Office 2007 - Making Documents Compatible with Earlier Versions of Office
188. Paint.NET - Capturing and Editing Screenshots
189. Opera (Mac) - Checking for a Proxy
190. Opera 9/10 (Win) - Checking for a Proxy
191. Office for Mac 2008 - Uninstalling
192. Parallels - Installing Parallels 10 Desktop
193. Parallels - Installing Microsoft Office on a Windows Virtual Machine
194. Netscape 7 (Win) - Clearing Cache and Cookies
195. Peoplesoft - Setting IE to Download Generated CSV files
196. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
197. Mac OS X - "Disk Error" Installing WinXP in Boot Camp
198. Mac OS X - Force Ejecting a CD
199. Internet Explorer - Using Compatibility View
200. Internet Explorer (Win) - Checking for a Proxy
201. Mac OS X - Setting the Default Mail Program
202. Media Disposal (Mac) - Securely erasing a hard drive in Mac OS X
203. Internet Explorer 6 (Windows XP) - Status Bar Display Disappears
204. Mobile UW / Wisconsin App (Android) - What version do I have installed?
205. Mac OS - Creating Screenshots
206. Mac OS - Startup Keyboard Commands
207. Microsoft Security Essentials (Win) - Detecting and Removing Viruses
208. Mac OS X - Writing to NTFS drives
209. Mac - Changing a Local Account Password
210. Mac OS - Useful Sites
211. Internet Explorer 7+ (Win) - Restoring the Default Settings
212. iOS - Downloading applications from the App Store without payment info on file
213. Mac - Zapping the PRAM
214. Mac OS X 10.7 - Issues with HP DeskJet 3050 printers in OS X Lion
215. Internet Explorer (Windows) - How to Backup Favorites
216. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
217. Mac - How to Create a DMG File from a CD/DVD
218. Mac OS X - How to Determine If an Application is Running in Classic or Native Mode
219. Internet Explorer - Showing the Menu Bar
220. Mac OS X (10.5 +) - Adding a Printer
221. Mac OS X (10.9) - Changing System Language
222. Microsoft Office X - Uninstalling
223. Mac OS X - Working with the System Keychain
224. Microsoft Office - Uninstalling a Trial Version Before Installing the Full Version
225. Microsoft Office - Viewing Office 2007 Files Using Older Versions of Office
226. Microsoft Office 2004 (Mac) - File Format Converter for accessing files created in Office 2008/2010
227. Internet Explorer 9 - Compatibility with Campus Applications
228. Microsoft Visio - Unable to Open Visio 2007 File
229. Internet Explorer - Trusting a Web Site
230. Missing Explorer in Windows (Windows Vista, 7 and 8)
231. Changing How Updates are Delivered in Windows 10
232. Android - How to find the version of Android used on a device
233. Chrome - Managing Cookies
234. Firefox 24.0 (Win) - Checking for a Proxy
235. Excel - Using the VLOOKUP and HLOOKUP Functions
236. Creating a PDF (Mac OS 10.9 10.10)
237. Chrome (Win) - Checking for a Proxy
238. Excel (Win) - Recovering the Formula Bar
239. Firefox 24.0 (Mac) - Checking for a Proxy
240. Chrome - Enabling Java Plugin
241. Excel - Working with Pivot Tables
242. File Systems Overview
243. Excel (Win) - Data Analysis Pack
244. fsaATLAS - Recommended Browsers
245. Enabling Cookies for Safari on Old iOS Versions
246. Firefox (Mac) - Changing the Default E-mail Program
247. Locating the Name of Your Computer
248. ECMS - Log into Perceptive Content Desktop Client (Imaging)
249. Microsoft License Terms May Change Upon Software Assurance Renewal
250. Mac OSX (10.11) - Securely emptying Trash
251. Virus - Virus Information
252. Check your Apple Warranty Status
253. Web Browsers - Enabling Javascript
254. Symantec Endpoint Protection (Windows 10) - Uninstallation Instructions
255. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
256. Security - Available Antivirus Software for Personally Owned Devices
257. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
258. Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
259. SPSS Statistics - System Requirements
260. Burning ISO Images to CD Self Help
261. Windows 7, 8, 10 - Microsoft Office 2016 Visual Installation Guide
262. Chrome (Mac) - Clearing Saved Passwords and Form Data
263. Map a Network Drive in Windows 10 [Campus login required]
264. [Windows] Volume Activation 2.0 at UW-Madison
265. Windows (8, 8.1, 10) - Changing the Display Language
266. Mac OS - Displaying, Releasing and Renewing a DHCP lease
267. Firefox (Win) - Restoring the Default Settings
268. Firefox (Win) - Changing the Default E-mail Program
269. Windows - Troubleshooting Using the Device Manager
270. Safari - Managing Cookies
271. FileMaker Pro Self-Help
272. Virus - HouseCall's Free Online Virus Scan
273. Windows 10 - Accessing the Control Panel
274. Firefox (Win) - Clearing Saved Passwords and Form Data
275. Internet Explorer 9 & 10 (Win) - Clearing Saved Passwords and Form Data
276. Chrome (Win) - Clearing Saved Passwords and Form Data
277. Opera (Win) - Clearing Saved Passwords and Form Data
278. Safari (Win) - Clearing Saved Passwords and Form Data
279. Firefox 3.5+ (Mac) - Clearing Saved Passwords and Form Data
280. Safari (Mac) - Clearing Saved Passwords and Form Data
281. Microsoft Office 2008 (Mac) - Resetting Office
282. Microsoft Office 2000/XP/2003 (Win) - Repairing Corrupted Program Files
283. Internet Explorer 6 (Win) - Restoring the Default Settings
284. Windows Vista - Personalization Menu
285. Red Hat Linux iSCSI Installation
286. Windows 2003 iSCSI Install
287. Windows 2008 iSCSI Install for IP Storage
288. EndNote Self-Help
289. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
290. Mac OS X - Reinstalling Network Adapters
291. Windows - Troubleshooting Blue Screen Errors
292. Mac OS X - Running Software Update
293. Windows XP, Vista, 7, 8, and 10 - Using the Windows Task Manager
294. Firefox (Mac) - Managing Cookies
295. Mac OS X (10.8) - OS X Mountain Lion Overview
296. Internet Explorer - Runtime Error Workaround
297. Windows 10 - Uninstall a Program
298. Game Console - Locating the MAC address
299. iOS - Locating the IP Address
300. Windows - Moving the Taskbar from Its Default Position
301. Installing Java Runtime Environment Updates
302. Web Browsers - Checking for a Proxy
303. Mac OS X - Troubleshooting Startup Problems
304. Windows - Using Windows Update
305. Windows - Stopping Windows Messenger Pop-Up Spam
306. Windows - Control Panel Icons Missing
307. Windows Vista - Security Center
308. Windows - Disabling AutoRestart
309. Windows - Backing up the Registry
310. Windows Vista - User Account Control
311. Windows Vista - Information on Editions
312. Windows - Creating Shortcuts
313. Windows XP - Using the Built-in Firewall
314. WatchOS - Locating the MAC address of an Apple Watch
315. Safari 8.0+ (Mac) - Restoring the Default Settings
316. Microsoft Word - Enabling Macro Protection
317. Windows Vista - Using the Search Function
318. Windows 10 - Accessing the Command Prompt
319. Windows 10 - Using the Search Function
320. Windows - Accessing Safe Mode using msconfig
321. Windows - Configuring HomeGroup
322. Windows - Shutting Down your Computer
323. Microsoft Word (Win) - Keeping File Sizes From Growing Too Large
324. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
325. Web Browsers - Restoring your browser to its default state
326. Windows XP - Running CHKDSK
327. Windows 7, 8, 10, & Vista - Default Programs
328. Windows (8 & 10) - Using the Windows Task Manager
329. Firefox (Win) - Managing Cookies
330. Mac OS X (10.4) - Finding the IP address and MAC address
331. Internet Explorer (Win) - Managing Cookies
332. Web Browsers - Cookies FAQ
333. Microsoft Outlook - Palm Pilot Synchronization Errors
334. Web Browsers - Disabling Java Plug-in
335. Microsoft Word (Win) - Displaying and Hiding Format Characters
336. iOS (iPhone, iPad, iPod Touch) - Configuring Safari for NetID authenticated sites
337. Microsoft Office - Installing Converters
338. Windows XP - Using the Search Function
339. Microsoft Word (Win) - Restoring a Missing Tool/Menu Bar
340. Windows 8 - Changing a Local Windows Account Password
341. Word XP - Modifying Custom Toolbars / Toolbar Buttons
342. Internet Explorer (Win) - Resetting Window Size
343. Windows - Installing Java
344. FASTAR/Brio - The Informatica Server Doesn't Recognize Database
345. Microsoft Office 2003 (Win) - Turning Off the Office Assistant
346. PowerPoint (Win) - MS09.dll Error when Printing
347. Windows 8 - Using the Search Function
348. Mac OS X (10.7, 10.8) - Resetting a Forgotten Account Password
349. Excel (Win) - How to password protect and encrypt a workbook
350. Word (Win) - How to password protect and encrypt a document
351. Word (Mac) - How to password protect and encrypt a document
352. Excel (Mac) - How to password protect and encrypt a workbook
353. Office 365 (Apple Calendar/iCal) - Subscribe To/Open Another Person's Calendar
354. Office 365 (Apple Mail, Calendar, Contacts, and Reminders) - How To's for Email and Calendar
355. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
356. Office 365 - Thunderbird - Changing the Stored Password
357. Office 365 - Thunderbird - Remove an attachment from an email
358. Office 365 - Thunderbird - Displaying attachments inline
359. Office 365 - Thunderbird - How to fix problems with LDAP auto completion
360. Office 365 (Apple Mail, Calendar, Contacts, and Reminders on OS 10.10) - Client Capabilities
361. Office 365 - Thunderbird - Corrupt Attachments
362. Office 365 - Thunderbird - Configuring To Send Email As Plain Text
363. Directory Search (Mac) - Configuring Apple Mail 10.9 for White Pages
364. Directory Search (Mac) - Configuring Apple Mail 10.8 for White Pages
365. Office 365 (Apple Mail / Calendar) - Configure Apple Mail / Calendar on Mac OS 10.14
366. Windows XP - Importing Locally Stored Mail Into Thunderbird