1. Computer Security Check List
  2. Office 365 - Set up your mobile device or desktop client
  3. UW-Madison Remote Desktop Service - Overview
  4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  5. Web Browsers - Popup Blockers [Campus login required]
  6. Adobe Creative Cloud - Logging in with Your UW-Madison Account
  7. Adobe Creative Cloud - Student Subscription Overview
  8. Mac OS X (10.5+) - Finding the IP address and MAC address
  9. Windows XP - End of Support
  10. Opening a Private Browsing Window
  11. Windows 8 - Changing Your Lock and Login Screens
  12. iOS (iPod) - Troubleshooting problems with an iPod
  13. Spyware - FAQ
  14. Excel - How to Merge Cells
  15. Windows - Taskbar Has Disappeared from the Desktop
  16. Windows - DOS Commands
  17. Edge (Win) - Clearing Cache and Cookies
  18. Office 365 - Server-side vs Client-only Rules
  19. Windows - Displaying, Releasing and Renewing a DHCP Lease
  20. Clearing Browser Cache and Cookies
  21. Chrome (Mac) - Using the Popup Blocker [Campus login required]
  22. iOS - Clearing Safari's Saved Passwords
  23. Windows/Mac - How to Check the System Information
  24. Manually Uninstalling Symantec Products
  25. DoIT Departmental Support - Connecting to a Shared Drive (Mac OS) [Campus login required]
  26. Chrome (Mac) - Checking for a Proxy
  27. UW Digital ID (Personal Certificate) - Signing and Encrypting Documents (Windows)
  28. UW Digital ID (Personal Certificate) - Troubleshooting - Usage (Mac)
  29. Windows 10 - Changing the System Date and Time
  30. Windows - Setting the Default Mail Program
  31. Safari 10 and 11 (Mac) - Using the Popup Blocker [Campus login required]
  32. Safari (iOS) - Enabling and disabling pop-up blocker [Campus login required]
  33. Safari (Win) - Using the Popup Blocker [Campus login required]
  34. Firefox 3.5 (Mac) - Using the Popup Blocker [Campus login required]
  35. Safari 12 (Mac) - Using the Popup Blocker [Campus login required]
  36. Opera 28 (Mac) - Using the Popup Blocker [Campus login required]
  37. Popup Blocker - FAQ [Campus login required]
  38. Internet Explorer - Using the Popup Blocker [Campus login required]
  39. Opera 10 (Win) - Using the Popup Blocker [Campus login required]
  40. Internet Explorer 6 - Using the Popup Blocker [Campus login required]
  41. Firefox (Win) - Using the Popup Blocker [Campus login required]
  42. Chrome (Win) - Using the Popup Blocker [Campus login required]
  43. Windows Vista - Application Compatibility Issues
  44. Finding the MAC and IP Address of a Device
  45. iOS (iPhone, iPad, iPod Touch) - Finding your IP Address
  46. Perceptive Experience - Bug - 404 Error in Internet Explorer 11 with compatibility mode
  47. Android - Locating the MAC address
  48. iOS - Locating the MAC address
  49. Security - Protecting your Data from Viruses and Unauthorized Use
  50. Security - Removing a Block
  51. KMS Automatic Discovery Set-Up
  52. Microsoft Office for UW-Owned and Personally-Owned Computers at UW-Madison
  53. GoPrint (Mac) - Printing from Personal Computers
  54. GoPrint (Linux/Ubuntu) - Printing from Personal Computers
  55. UW-Madison Google Workspace - Using Chrome Profiles to Access Multiple Accounts Simultaneously
  56. Web Browsers - Security Certificate Errors
  57. Mac - Frequently Asked Questions
  58. Firefox 3.5 (Win) - Clearing Cache and Cookies
  59. HP webOS 2.x - Clearing Cache and Cookies
  60. Internet Explorer 6 (Win) - Clearing Cache and Cookies
  61. Firefox 21+ (Mac) - Clearing Cache and Cookies
  62. Chrome (Win) - Clearing Cache and Cookies
  63. Firefox 4-56 (Win) - Clearing Cache and Cookies
  64. Chrome (Mac) - Clearing Cache and Cookies
  65. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  66. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  67. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  68. Safari 5 (Mac) - Clearing Cache and Cookies
  69. Safari (Win) - Clearing Cache and Cookies
  70. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
  71. Opera 10.50+ (Mac) - Clearing Cache and Cookies
  72. Opera 28.0 (Mac) - Clearing Cache and Cookies
  73. Opera (Win) - Clearing Cache and Cookies
  74. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  75. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  76. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  77. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
  78. Mac OS X - Keyboard Shortcuts
  79. DreamWeaver Self-Help
  80. Windows - Booting into Safe Mode
  81. Windows - How to take Screenshots
  82. Windows/Mac - Setting the Default Browser
  83. Mac OS X - Gathering System Information
  84. Windows - Disabling Startup Programs
  85. Web Browsers - Clearing the Java Cache
  86. Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
  87. Office 365 (Outlook for Android) - Sorting/Filtering messages using the Focused Inbox feature
  88. Office 365 (Outlook for Windows/MacOS) - Sent or Deleted item is not saved within the sent/deleted items folder of the account actioned from
  89. TechSmith Camtasia - Faculty and Staff License
  90. OS X - Microsoft Office 2016 Visual Installation Guide
  91. Office 365 (Outlook for Windows) - Configure Outlook
  92. Windows 8 - Uninstall a Program
  93. Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
  94. Office 365 (Outlook for Windows) - Remove an Outlook Profile
  95. Web - Webpage Not Loading or Loading Incompletely
  96. Firefox 57+ (Win) - Clearing Cache and Cookies
  97. Office 365 (Outlook for Mac) - Configure Outlook
  98. Web Browsers - Clearing Saved Passwords and Form Data
  99. WiscVPN - Uninstalling the Palo Alto GlobalProtect Client (Windows)
  100. Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
  101. Adobe Reader (Win) - Prevent PDF Files from Opening in a Web Browser
  102. Windows 8 - Accessing the Command Prompt
  103. Office 365 - Find the folder location of a message when using the search function
  104. Symantec Endpoint Protection- Disabling and Enabling Instructions
  105. Parallels - Installing Windows 8 on Parallels Desktop 10
  106. Remote Desktop Service - Connection Instructions
  107. Office 365 (Outlook for Windows/MacOS) - Data files
  108. Internet Explorer (Win) - Returning to a Previous Version After Upgrading
  109. Microsoft Word - Inserting International Characters and Symbols
  110. Android (Jellybean) - Clearing Saved Passwords and Form Data
  111. Using your Android (smartphone or tablet) device with UW Services
  112. Virus and Spyware Removal Guide
  113. Mac OS X - Using the Built-in Firewall
  114. Web Browsers - Updating Your Browser to the Latest Version
  115. Windows - Quick Fix for Networking Problems
  116. Booting to the Boot Menu and BIOS
  117. Office 365 - What version of Microsoft Office/Outlook am I using?
  118. Mac OS - Installing Windows in Boot Camp
  119. Media Disposal (Windows) - Securely erasing a hard drive
  120. Adobe Products Self-Help
  121. Web Browsers - Determining Version
  122. How to Update Adobe Reader and Adobe Flash
  123. Windows 7 - Application Compatibility Issues
  124. NetID Account Compromised - Malware/Virus Infection on machine
  125. Ad-Aware Self-Help
  126. Windows - Frequently Asked Questions
  127. Windows XP - Show Hidden Files
  128. Virus Information Center
  129. Malicious Software - CryptoLocker
  130. iOS - Clearing Cache and Cookies
  131. Office 365 - Upgrade your MacOS to access new Office 365 for Mac features
  132. Office 365 - Transfer Apple Notes Between Accounts
  133. Office 365 - View Mobile Device Access
  134. Office 365 (Windows 10 Mail | Calendar | People) - Configure Mail and Calendar
  135. Office 365 - Getting Started with Focused Inbox
  136. Office 365 (Windows 10 Mail | Calendar | People) - Configure Mail, Calendar, and People
  137. Office 365 - Email Virus Protection
  138. Office 365 (Outlook for Android) - View multiple calendars at the same time
  139. Office 365 (Outlook for MacOS) - Removing an account
  140. Apple Reminders - Moving Local Reminders to Office 365 Tasks
  141. Office 365 (Outlook on the web) - Connect email accounts will be removed
  142. Office 365 (Outlook for Mac) - Check spelling and grammar
  143. Office 365 (Outlook for Android) - Find a message with Instant Search
  144. Office 365 (Outlook on the web | Outlook for Windows/Mac) - Send as or Send on-behalf of another account
  145. Office 365 (Outlook for Mac) - Unable to open/subscribe to a calendar due to a permission error
  146. Android - Removing an email/calendar account
  147. Office 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
  148. iTunes - Installation Troubleshooting
  149. Windows 2000/XP - Changing the System Date and Time
  150. Windows Vista, 7, 8, and 10 - Removing Color Profiles
  151. Windows Vista - Using the Built-in Firewall
  152. Windows 7 & Vista - Running Checkdisk from a Boot CD/DVD or Windows Desktop
  153. Windows 8 and 10 - Changing the Input Language
  154. Windows - Office 2007 / 2010 / 2013 - Uninstalling
  155. Windows XP - Unable to Install Updates from Windows Update
  156. Windows XP - How to Repair Errors that Prevent Windows from Booting
  157. Wisconsin App (Android) - Overview of the Wisconsin application
  158. Windows 7, 8, and 10 - Show Hidden Files and Folders
  159. Windows - Editing Boot Options
  160. Windows 7, 8 and 10 - Using the Built-in Firewall
  161. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  162. Windows - Determining Version
  163. Windows 7 & Vista - Uninstalling a Program
  164. Windows 7 - Changing a Local Windows Account Password
  165. Windows 7 - Using the Search Function
  166. Windows XP - Finding the IP Number and MAC Address of a Network Card
  167. Web Browsers - Setting a Default Font & Size
  168. Windows XP - Disabling System Restore
  169. Wisconsin App (Android) - Installing the app on an Android device
  170. Windows 7 & Vista - Changing the Input Language
  171. Windows 8 - Accessing the Control Panel
  172. Wisconsin App - iOS and Android system requirements
  173. Windows XP - Uninstalling a Program
  174. Windows XP - Changing the Input Language
  175. Wisconsin App - Trouble accessing content
  176. Windows 7, 8, & Vista - Changing the System Date and Time
  177. Using CCleaner for System Maintenance
  178. Spybot - Search and Destroy - Detecting and Removing Spyware
  179. Safari (Mac) - Checking for a Proxy
  180. StarOffice - Exchanging files with Microsoft Office
  181. User Profile Service Failed The Login (Vista, 7, 8, 10)
  182. Web Browsers - How to Fix a "Bad Request" Error
  183. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  184. Safari (Win) - Checking for a Proxy
  185. SecureFX - Remove Old License File after Upgrade
  186. Restart Windows Service
  187. Office 2007 - Making Documents Compatible with Earlier Versions of Office
  188. Paint.NET - Capturing and Editing Screenshots
  189. Opera (Mac) - Checking for a Proxy
  190. Opera 9/10 (Win) - Checking for a Proxy
  191. Office for Mac 2008 - Uninstalling
  192. Parallels - Installing Parallels 10 Desktop
  193. Parallels - Installing Microsoft Office on a Windows Virtual Machine
  194. Netscape 7 (Win) - Clearing Cache and Cookies
  195. Peoplesoft - Setting IE to Download Generated CSV files
  196. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
  197. Mac OS X - "Disk Error" Installing WinXP in Boot Camp
  198. Mac OS X - Force Ejecting a CD
  199. Internet Explorer - Using Compatibility View
  200. Internet Explorer (Win) - Checking for a Proxy
  201. Mac OS X - Setting the Default Mail Program
  202. Media Disposal (Mac) - Securely erasing a hard drive in Mac OS X
  203. Internet Explorer 6 (Windows XP) - Status Bar Display Disappears
  204. Mobile UW / Wisconsin App (Android) - What version do I have installed?
  205. Mac OS - Creating Screenshots
  206. Mac OS - Startup Keyboard Commands
  207. Microsoft Security Essentials (Win) - Detecting and Removing Viruses
  208. Mac OS X - Writing to NTFS drives
  209. Mac - Changing a Local Account Password
  210. Mac OS - Useful Sites
  211. Internet Explorer 7+ (Win) - Restoring the Default Settings
  212. iOS - Downloading applications from the App Store without payment info on file
  213. Mac - Zapping the PRAM
  214. Mac OS X 10.7 - Issues with HP DeskJet 3050 printers in OS X Lion
  215. Internet Explorer (Windows) - How to Backup Favorites
  216. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  217. Mac - How to Create a DMG File from a CD/DVD
  218. Mac OS X - How to Determine If an Application is Running in Classic or Native Mode
  219. Internet Explorer - Showing the Menu Bar
  220. Mac OS X (10.5 +) - Adding a Printer
  221. Mac OS X (10.9) - Changing System Language
  222. Microsoft Office X - Uninstalling
  223. Mac OS X - Working with the System Keychain
  224. Microsoft Office - Uninstalling a Trial Version Before Installing the Full Version
  225. Microsoft Office - Viewing Office 2007 Files Using Older Versions of Office
  226. Microsoft Office 2004 (Mac) - File Format Converter for accessing files created in Office 2008/2010
  227. Internet Explorer 9 - Compatibility with Campus Applications
  228. Microsoft Visio - Unable to Open Visio 2007 File
  229. Internet Explorer - Trusting a Web Site
  230. Missing Explorer in Windows (Windows Vista, 7 and 8)
  231. Changing How Updates are Delivered in Windows 10
  232. Android - How to find the version of Android used on a device
  233. Chrome - Managing Cookies
  234. Firefox 24.0 (Win) - Checking for a Proxy
  235. Excel - Using the VLOOKUP and HLOOKUP Functions
  236. Creating a PDF (Mac OS 10.9 10.10)
  237. Chrome (Win) - Checking for a Proxy
  238. Excel (Win) - Recovering the Formula Bar
  239. Firefox 24.0 (Mac) - Checking for a Proxy
  240. Chrome - Enabling Java Plugin
  241. Excel - Working with Pivot Tables
  242. File Systems Overview
  243. Excel (Win) - Data Analysis Pack
  244. fsaATLAS - Recommended Browsers
  245. Enabling Cookies for Safari on Old iOS Versions
  246. Firefox (Mac) - Changing the Default E-mail Program
  247. Locating the Name of Your Computer
  248. ECMS - Log into Perceptive Content Desktop Client (Imaging)
  249. Microsoft License Terms May Change Upon Software Assurance Renewal
  250. Mac OSX (10.11) - Securely emptying Trash
  251. Virus - Virus Information
  252. Check your Apple Warranty Status
  253. Web Browsers - Enabling Javascript
  254. Symantec Endpoint Protection (Windows 10) - Uninstallation Instructions
  255. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
  256. Security - Available Antivirus Software for Personally Owned Devices
  257. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
  258. Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
  259. SPSS Statistics - System Requirements
  260. Burning ISO Images to CD Self Help
  261. Windows 7, 8, 10 - Microsoft Office 2016 Visual Installation Guide
  262. Chrome (Mac) - Clearing Saved Passwords and Form Data
  263. Map a Network Drive in Windows 10 [Campus login required]
  264. [Windows] Volume Activation 2.0 at UW-Madison
  265. Windows (8, 8.1, 10) - Changing the Display Language
  266. Mac OS - Displaying, Releasing and Renewing a DHCP lease
  267. Firefox (Win) - Restoring the Default Settings
  268. Firefox (Win) - Changing the Default E-mail Program
  269. Windows - Troubleshooting Using the Device Manager
  270. Safari - Managing Cookies
  271. FileMaker Pro Self-Help
  272. Virus - HouseCall's Free Online Virus Scan
  273. Windows 10 - Accessing the Control Panel
  274. Firefox (Win) - Clearing Saved Passwords and Form Data
  275. Internet Explorer 9 & 10 (Win) - Clearing Saved Passwords and Form Data
  276. Chrome (Win) - Clearing Saved Passwords and Form Data
  277. Opera (Win) - Clearing Saved Passwords and Form Data
  278. Safari (Win) - Clearing Saved Passwords and Form Data
  279. Firefox 3.5+ (Mac) - Clearing Saved Passwords and Form Data
  280. Safari (Mac) - Clearing Saved Passwords and Form Data
  281. Microsoft Office 2008 (Mac) - Resetting Office
  282. Microsoft Office 2000/XP/2003 (Win) - Repairing Corrupted Program Files
  283. Internet Explorer 6 (Win) - Restoring the Default Settings
  284. Windows Vista - Personalization Menu
  285. Red Hat Linux iSCSI Installation
  286. Windows 2003 iSCSI Install
  287. Windows 2008 iSCSI Install for IP Storage
  288. EndNote Self-Help
  289. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
  290. Mac OS X - Reinstalling Network Adapters
  291. Windows - Troubleshooting Blue Screen Errors
  292. Mac OS X - Running Software Update
  293. Windows XP, Vista, 7, 8, and 10 - Using the Windows Task Manager
  294. Firefox (Mac) - Managing Cookies
  295. Mac OS X (10.8) - OS X Mountain Lion Overview
  296. Internet Explorer - Runtime Error Workaround
  297. Windows 10 - Uninstall a Program
  298. Game Console - Locating the MAC address
  299. iOS - Locating the IP Address
  300. Windows - Moving the Taskbar from Its Default Position
  301. Installing Java Runtime Environment Updates
  302. Web Browsers - Checking for a Proxy
  303. Mac OS X - Troubleshooting Startup Problems
  304. Windows - Using Windows Update
  305. Windows - Stopping Windows Messenger Pop-Up Spam
  306. Windows - Control Panel Icons Missing
  307. Windows Vista - Security Center
  308. Windows - Disabling AutoRestart
  309. Windows - Backing up the Registry
  310. Windows Vista - User Account Control
  311. Windows Vista - Information on Editions
  312. Windows - Creating Shortcuts
  313. Windows XP - Using the Built-in Firewall
  314. WatchOS - Locating the MAC address of an Apple Watch
  315. Safari 8.0+ (Mac) - Restoring the Default Settings
  316. Microsoft Word - Enabling Macro Protection
  317. Windows Vista - Using the Search Function
  318. Windows 10 - Accessing the Command Prompt
  319. Windows 10 - Using the Search Function
  320. Windows - Accessing Safe Mode using msconfig
  321. Windows - Configuring HomeGroup
  322. Windows - Shutting Down your Computer
  323. Microsoft Word (Win) - Keeping File Sizes From Growing Too Large
  324. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
  325. Web Browsers - Restoring your browser to its default state
  326. Windows XP - Running CHKDSK
  327. Windows 7, 8, 10, & Vista - Default Programs
  328. Windows (8 & 10) - Using the Windows Task Manager
  329. Firefox (Win) - Managing Cookies
  330. Mac OS X (10.4) - Finding the IP address and MAC address
  331. Internet Explorer (Win) - Managing Cookies
  332. Web Browsers - Cookies FAQ
  333. Microsoft Outlook - Palm Pilot Synchronization Errors
  334. Web Browsers - Disabling Java Plug-in
  335. Microsoft Word (Win) - Displaying and Hiding Format Characters
  336. iOS (iPhone, iPad, iPod Touch) - Configuring Safari for NetID authenticated sites
  337. Microsoft Office - Installing Converters
  338. Windows XP - Using the Search Function
  339. Microsoft Word (Win) - Restoring a Missing Tool/Menu Bar
  340. Windows 8 - Changing a Local Windows Account Password
  341. Word XP - Modifying Custom Toolbars / Toolbar Buttons
  342. Internet Explorer (Win) - Resetting Window Size
  343. Windows - Installing Java
  344. FASTAR/Brio - The Informatica Server Doesn't Recognize Database
  345. Microsoft Office 2003 (Win) - Turning Off the Office Assistant
  346. PowerPoint (Win) - MS09.dll Error when Printing
  347. Windows 8 - Using the Search Function
  348. Mac OS X (10.7, 10.8) - Resetting a Forgotten Account Password
  349. Excel (Win) - How to password protect and encrypt a workbook
  350. Word (Win) - How to password protect and encrypt a document
  351. Word (Mac) - How to password protect and encrypt a document
  352. Excel (Mac) - How to password protect and encrypt a workbook
  353. Office 365 (Apple Calendar/iCal) - Subscribe To/Open Another Person's Calendar
  354. Office 365 (Apple Mail, Calendar, Contacts, and Reminders) - How To's for Email and Calendar
  355. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
  356. Office 365 - Thunderbird - Changing the Stored Password
  357. Office 365 - Thunderbird - Remove an attachment from an email
  358. Office 365 - Thunderbird - Displaying attachments inline
  359. Office 365 - Thunderbird - How to fix problems with LDAP auto completion
  360. Office 365 (Apple Mail, Calendar, Contacts, and Reminders on OS 10.10) - Client Capabilities
  361. Office 365 - Thunderbird - Corrupt Attachments
  362. Office 365 - Thunderbird - Configuring To Send Email As Plain Text
  363. Directory Search (Mac) - Configuring Apple Mail 10.9 for White Pages
  364. Directory Search (Mac) - Configuring Apple Mail 10.8 for White Pages
  365. Office 365 (Apple Mail / Calendar) - Configure Apple Mail / Calendar on Mac OS 10.14
  366. Windows XP - Importing Locally Stored Mail Into Thunderbird