- Computer Security Check List
- Office 365 - Set up your mobile device or desktop client
- Finding the MAC and IP Address of a Device
- Adobe Creative Cloud - Logging in with Your UW-Madison Account
- Adobe Creative Cloud - Student Subscription
- Web Browsers - Popup Blockers
- UW-Madison Remote Desktop Service - Overview
- Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
- Windows XP - End of Support
- Mac OS X (10.5+) - Finding the IP address and MAC address
- Clearing Browser Cache and Cookies
- Opening a Private Browsing Window
- WiscVPN - Uninstalling the Palo Alto GlobalProtect Client (Windows)
- ECMS (ImageNow) - Recommended Browsers
- Connecting to a Shared Drive on Mac [Campus login required]
- Windows - Quick Fix for Networking Problems
- Office 365 (Outlook for Android) - Sorting messages using the Focused Inbox feature
- Office 365 - Transferring Email to a Gmail Account
- Windows - Switching from a Microsoft account to a local account
- Mac OS - Installing Windows in Boot Camp
- UW Digital ID (Personal Certificate) - Signing and Encrypting Documents (Windows)
- Media Disposal (Windows) - Securely erasing a hard drive
- Adobe Products Self-Help
- Popup Blocker - FAQ
- Web Browsers - Determining Version
- Office 365 (Outlook for Windows/MacOS) - Sent or Deleted item is not saved within the sent/deleted items folder of the account actioned from
- Office 365 (Outlook for Windows) - Configure Outlook
- Mac - Frequently Asked Questions
- How to Update Adobe Reader and Adobe Flash
- Windows 7 - Application Compatibility Issues
- NetID Account Compromised - Malware/Virus Infection on machine
- Windows Vista - Application Compatibility Issues
- Ad-Aware Self-Help
- Windows - Frequently Asked Questions
- Windows XP - Show Hidden Files
- Chrome (Win) - Using the Popup Blocker
- Virus Information Center
- Cristie BMR - Quick Start Guide [Campus login required]
- Malicious Software - CryptoLocker
- Virus and Spyware Removal Guide
- TechSmith Camtasia - Faculty and Staff License
- Office 365 (Apple Mail / Calendar) - Configure Apple Mail / Calendar on Mac OS 10.14
- iOS - Clearing Cache and Cookies
- Office 365 - Upgrade your MacOS to access new Office 365 for Mac features
- Office 365 - Transfer Apple Notes Between Accounts
- Office 365 - What version of Microsoft Office/Outlook am I using?
- Office 365 - Server-side vs Client-only Rules
- Office 365 - View Mobile Device Access
- Office 365 - Find the folder location of a message when using the search function
- Office 365 (Windows 10 Mail | Calendar | People) - Configure Mail, Calendar, and People
- Office 365 (Windows 10 Mail | Calendar | People) - Configure Mail and Calendar
- Office 365 - Email Virus Protection
- Office 365 - Getting Started with Focused Inbox
- Office 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
- Office 365 (Outlook on the web) - Connect email accounts will be removed
- Android - Removing an email/calendar account
- Office 365 (Outlook for Mac) - Unable to open/subscribe to a calendar due to a permission error
- Office 365 (Outlook on the web | Outlook for Windows/Mac) - Send as or Send on-behalf of another account
- Office 365 (Outlook for Mac) - Check spelling and grammar
- Office 365 (Outlook for Android) - View multiple calendars at the same time
- Office 365 (Outlook for Windows) - Remove an Outlook Profile
- Office 365 (Outlook for Android) - Find a message with Instant Search
- Apple Reminders - Moving Local Reminders to Office 365 Tasks
- Office 365 (Outlook for MacOS) - Removing an account
- Office 365 (Outlook for Mac) - Configure Outlook
- Office 365 (Outlook for Windows/MacOS) - Data files
- iOS - Clearing Saved Passwords
- iTunes - Installation Troubleshooting
- Security - Removing a Blackhole Block
- Remote Desktop Service - Connection Instructions
- Wisconsin App - iOS and Android system requirements
- Wisconsin App (Android) - Overview of the Wisconsin application
- Windows 7 - Changing a Local Windows Account Password
- Windows 7, 8 and 10 - Using the Built-in Firewall
- Windows 2000/XP - Changing the System Date and Time
- Wisconsin App (Android) - Installing the app on an Android device
- Windows 8 - Changing a Microsoft Windows Account Password
- Windows Vista, 7, 8, and 10 - Removing Color Profiles
- Windows XP - Changing the Input Language
- Windows XP - How to Repair Errors that Prevent Windows from Booting
- Windows 7 & Vista - Uninstalling a Program
- Windows - Editing Boot Options
- Windows XP - Finding the IP Number and MAC Address of a Network Card
- Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
- Web Browsers - Setting a Default Font & Size
- Windows 7, 8, & Vista - Changing the System Date and Time
- Windows - Determining Version
- Web Browsers - Security Certificate Errors
- Windows 7 & Vista - Changing the Input Language
- Windows 7 & Vista - Running Checkdisk from a Boot CD/DVD or Windows Desktop
- Windows 8 and 10 - Changing the Input Language
- Windows XP - Unable to Install Updates from Windows Update
- Windows 7, 8, and 10 - Show Hidden Files and Folders
- Windows XP - Uninstalling a Program
- Windows 8 - Accessing the Control Panel
- Windows 7 - Using the Search Function
- Windows Vista - Using the Built-in Firewall
- Wisconsin App - Trouble accessing content
- Windows - Office 2007 / 2010 / 2013 - Uninstalling
- Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
- Web Browsers - Updating Your Browser to the Latest Version
- Windows XP - Disabling System Restore
- Windows XP - Sharing a CD/DVD Drive on a Network
- Windows XP - Importing Locally Stored Mail Into Thunderbird
- Windows 8 - Accessing the Command Prompt
- Windows 8 - Changing Your Lock and Login Screens
- Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
- StarOffice - Exchanging files with Microsoft Office
- Spybot - Search and Destroy - Detecting and Removing Spyware
- Web Browsers - Clearing the Java Cache
- Safari 5 (Mac) - Clearing Cache and Cookies
- SecureFX - Remove Old License File after Upgrade
- Thunderbird - Remove an attachment from an email
- Restart Windows Service
- Using your Android (smartphone or tablet) device with UW Services
- Safari 12 (Mac) - Using the Popup Blocker
- Safari (Win) - Checking for a Proxy
- Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
- Web Browsers - How to Fix a "Bad Request" Error
- Thunderbird - Configuring To Send Email As Plain Text
- User Profile Service Failed The Login (Vista, 7, 8, 10)
- Thunderbird - Changing the Stored Password
- Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
- Safari (Mac) - Checking for a Proxy
- Safari (Win) - Clearing Cache and Cookies
- Safari (Win) - Using the Popup Blocker
- Thunderbird - How to fix problems with LDAP auto completion
- Using CCleaner for System Maintenance
- Thunderbird - Corrupt Attachments
- Opera 9/10 (Win) - Checking for a Proxy
- Opera 10 (Win) - Using the Popup Blocker
- Opera 28 (Mac) - Using the Popup Blocker
- Peoplesoft - Setting IE to Download Generated CSV files
- Opera (Mac) - Checking for a Proxy
- Parallels - Installing Windows 8 on Parallels Desktop 10
- Office 365 - Moving to Another Email Service
- Office for Mac 2008 - Uninstalling
- Office 365 - Transferring Email to a Yahoo Mail Account
- Parallels - Installing Parallels 10 Desktop
- Opera (Win) - Clearing Cache and Cookies
- Office 365 - Transferring Email to an AOL Account
- Opera 10.50+ (Mac) - Clearing Cache and Cookies
- Opera 28.0 (Mac) - Clearing Cache and Cookies
- Paint.NET - Capturing and Editing Screenshots
- Parallels - Installing Microsoft Office on a Windows Virtual Machine
- Office 365 - Transferring Email to an Outlook.com Account
- Office 2007 - Making Documents Compatible with Earlier Versions of Office
- Netscape 7 (Win) - Clearing Cache and Cookies
- Office 365 (iOS 7) - How To's for Email and Calendar
- Office 365 - Transferring Email to a UW Alumni Mail Account
- Microsoft Security Essentials (Win) - Detecting and Removing Viruses
- Microsoft Visio - Unable to Open Visio 2007 File
- Internet Explorer - Using the Popup Blocker
- Internet Explorer - Trusting a Web Site
- Microsoft Volume Activation - Service Description
- Internet Explorer - Using Compatibility View
- Internet Explorer 7+ (Win) - Restoring the Default Settings
- Microsoft Office X - Uninstalling
- Mac OS X - How to Determine If an Application is Running in Classic or Native Mode
- Microsoft Office - Viewing Office 2007 Files Using Older Versions of Office
- Microsoft Excel - Column Labels Are Numbers Instead Of Letters
- Internet Explorer (Windows) - How to Backup Favorites
- Mac - Changing a Local Account Password
- Internet Explorer (Win) - Returning to a Previous Version After Upgrading
- Microsoft Office 2004 (Mac) - File Format Converter for accessing files created in Office 2008/2010
- Internet Explorer (Win) - Checking for a Proxy
- iOS (iPhone, iPad, iPod Touch) - Finding your IP Address
- Microsoft Office - Uninstalling a Trial Version Before Installing the Full Version
- Mac OS - Useful Sites
- Mac - Zapping the PRAM
- Missing Explorer in Windows (Windows Vista, 7 and 8)
- iOS (iPod) - Troubleshooting problems with an iPod
- Internet Explorer 6 (Windows XP) - Status Bar Display Disappears
- Mac OS X - Writing to NTFS drives
- Internet Explorer - Showing the Menu Bar
- iOS - Downloading applications from the App Store without payment info on file
- Media Disposal (Mac) - Securely erasing a hard drive in Mac OS X
- Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
- Internet Explorer (Windows Phone) - Clearing Cache and Cookies
- Mac OS X (10.9) - Changing System Language
- Mac - How to Create a DMG File from a CD/DVD
- Mac OS - Creating Screenshots
- Mac OS - Startup Keyboard Commands
- Mac OS X - "Disk Error" Installing WinXP in Boot Camp
- Mac OS X - Setting the Default Mail Program
- Mac OS X (10.5 +) - Adding a Printer
- Mobile UW / Wisconsin App (Android) - What version do I have installed?
- Mac OS X - Force Ejecting a CD
- Mac OS X 10.7 - Issues with HP DeskJet 3050 printers in OS X Lion
- Internet Explorer 9 - Compatibility with Campus Applications
- Mac OS X - Working with the System Keychain
- Mac OS X (10.2, 10.3 and 10.4) - Adding a Printer
- Firefox 4-56 (Win) - Clearing Cache and Cookies
- Excel - How to Merge Cells
- Creating a PDF (Mac OS 10.9 10.10)
- eduroam - Windows Phone Setup
- Firefox 24.0 (Win) - Checking for a Proxy
- Firefox 21+ (Mac) - Clearing Cache and Cookies
- Android (Jellybean) - Clearing Cache and Cookies
- Changing How Updates are Delivered in Windows 10
- Android - How to find the version of Android used on a device
- Chrome (Mac) - Checking for a Proxy
- Excel - Working with Pivot Tables
- Chrome (Win) - Clearing Cache and Cookies
- Chrome (Mac) - Using the Popup Blocker
- Excel (Win) - Data Analysis Pack
- Excel (Win) - Recovering the Formula Bar
- Excel - Using the VLOOKUP and HLOOKUP Functions
- Chrome - Enabling Java Plugin
- File Systems Overview
- Firefox 3.5 (Mac) - Using the Popup Blocker
- Adobe Reader (Win) - Prevent PDF Files from Opening in a Web Browser
- Firefox (Mac) - Changing the Default E-mail Program
- Chrome (Win) - Checking for a Proxy
- Chrome - Managing Cookies
- Enabling Cookies for Safari on Old iOS Versions
- Firefox (Win) - Using the Popup Blocker
- Edge (Win) - Clearing Cache and Cookies
- Firefox 24.0 (Mac) - Checking for a Proxy
- fsaATLAS - Recommended Browsers
- Excel - Numbers Formatting with Decimal Places
- Wireless Printing to TLC Printers - How To (MAC OSX)
- Wireless Printing to TLC Printers - How To (Windows OS)
- Locating the Name of Your Computer
- Microsoft Office for UW-Owned and Personally-Owned Computers at UW-Madison
- ECMS - Log into Perceptive Content Desktop Client (Imaging)
- GoPrint (Linux/Ubuntu) - Printing from Personal Computers
- Booting to the Boot Menu and BIOS
- Microsoft License Terms May Change Upon Software Assurance Renewal
- Product Key is Invalid Error in EndNote Mac
- Mac OSX (10.11) - Securely emptying Trash
- Virus - Virus Information
- Check your Apple Warranty Status
- Departmental Support Customers - User Approve WorkspaceONE Profile
- Web Browsers - Enabling Javascript
- Campus Software Library - Service Description
- Symantec Endpoint Protection (Windows 10) - Uninstallation Instructions
- Symantec Endpoint Protection (Mac) - Uninstallation Instructions
- Security - Available Antivirus Software for Personally Owned Devices
- Manually Uninstalling Symantec Products
- Symantec Endpoint Protection- Disabling and Enabling Instructions
- Security - Protecting your Data from Viruses and Unauthorized Use
- KMS Automatic Discovery Set-Up
- Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
- Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
- Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
- UW Digital ID (Personal Certificate) - Restoring My Certificate
- UW Digital ID (Personal Certificate) - Troubleshooting - Usage (Mac)
- SPSS Statistics - System Requirements
- Burning ISO Images to CD Self Help
- Windows XP - Repairing a Lost Internet Connection
- Windows 10 - Changing the System Date and Time
- Windows 8 - Uninstall a Program
- Windows 7, 8, 10 - Microsoft Office 2016 Visual Installation Guide
- Chrome (Mac) - Clearing Saved Passwords and Form Data
- Chrome (Mac) - Clearing Cache and Cookies
- Bascom Platinum - Installing a Network Printer (Mac OS X)
- Map a Network Drive in Windows 10 [Campus login required]
- [Windows] Volume Activation 2.0 at UW-Madison
- Windows (8, 8.1, 10) - Changing the Display Language
- Mac OS - Displaying, Releasing and Renewing a DHCP lease
- Windows - Taskbar Has Disappeared from the Desktop
- Safari (iOS) - Enabling and disabling pop-up blocker
- Mac OS - Service Description
- Windows - DoIT Supported Hardware & Operating Systems
- Thunderbird - Displaying attachments inline
- UW-Madison G Suite - Using Chrome Profiles to Access Multiple Accounts Simultaneously
- Firefox (Win) - Restoring the Default Settings
- Firefox (Win) - Changing the Default E-mail Program
- GoPrint (Mac) - Printing from Personal Computers
- Windows - Troubleshooting Using the Device Manager
- Safari - Managing Cookies
- FileMaker Pro Self-Help
- Virus - HouseCall's Free Online Virus Scan
- Windows 10 - Accessing the Control Panel
- Firefox (Win) - Clearing Saved Passwords and Form Data
- Internet Explorer 8 (Win) - Clearing Saved Passwords and Form Data
- Safari (Win) - Clearing Saved Passwords and Form Data
- Opera (Win) - Clearing Saved Passwords and Form Data
- Web Browsers - Clearing Saved Passwords and Form Data
- Chrome (Win) - Clearing Saved Passwords and Form Data
- Safari (Mac) - Clearing Saved Passwords and Form Data
- Internet Explorer 9 & 10 (Win) - Clearing Saved Passwords and Form Data
- Firefox 3.5+ (Mac) - Clearing Saved Passwords and Form Data
- Android (Jellybean) - Clearing Saved Passwords and Form Data
- Microsoft Office 2008 (Mac) - Resetting Office
- macOS - Using Apple Disk Utility
- Spyware - FAQ
- Windows/Mac - How to Check the System Information
- Microsoft Office 2000/XP/2003 (Win) - Repairing Corrupted Program Files
- Windows - Disabling Startup Programs
- Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
- Internet Explorer 6 (Win) - Restoring the Default Settings
- Windows Vista - Personalization Menu
- eduroam - Configuring eduroam on Windows 8 RT
- Red Hat Linux iSCSI Installation
- Windows 2008 iSCSI Install for IP Storage
- Windows 2003 iSCSI Install
- Internet Explorer 7 (Win) - Clearing Cache and Cookies
- EndNote Self-Help
- Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
- Mac OS X - Reinstalling Network Adapters
- Firefox 3.5 (Win) - Clearing Cache and Cookies
- HP webOS 2.x - Clearing Cache and Cookies
- Internet Explorer 6 (Win) - Clearing Cache and Cookies
- Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
- Internet Explorer 8 (Win) - Clearing Cache and Cookies
- Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
- Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
- Firefox 57+ (Win) - Clearing Cache and Cookies
- Safari 10 and 11 (Mac) - Using the Popup Blocker
- Windows - Troubleshooting Blue Screen Errors
- Mac OS X - Running Software Update
- Internet Explorer 11 - Setting a Website to Display in Compatibility View
- Windows XP, Vista, 7, 8, and 10 - Using the Windows Task Manager
- Firefox (Mac) - Managing Cookies
- Mac OS X (10.8) - OS X Mountain Lion Overview
- Internet Explorer - Runtime Error Workaround
- Windows 10 - Uninstall a Program
- Game Console - Locating the MAC address
- Mac OS X - Gathering System Information
- iOS - Locating the IP Address
- Windows - Disabling AutoRestart
- Windows Vista, 7, & 10 - Show hidden files
- Windows - Disk Diagnostic Tools
- Installing Java Runtime Environment Updates
- Windows - How to take Screenshots
- Windows - DOS Commands
- Windows - Control Panel Icons Missing
- Windows - Creating Shortcuts
- Windows - Stopping Windows Messenger Pop-Up Spam
- Windows XP - Using the Built-in Firewall
- Web Browsers - Checking for a Proxy
- Windows/Mac - Setting the Default Browser
- Windows Vista - Information on Editions
- Mac OS X - Troubleshooting Startup Problems
- Windows - Booting into Safe Mode
- Windows - Setting the Default Mail Program
- Windows - Displaying, Releasing and Renewing a DHCP Lease
- Windows Vista - User Account Control
- Windows - Moving the Taskbar from Its Default Position
- Windows - Using Windows Update
- Windows - Backing up the Registry
- Windows Vista - Security Center
- Microsoft Office - Service Description
- Mac OS X - Enabling Automatic Login
- WatchOS - Locating the MAC address of an Apple Watch
- Android - Locating the MAC address
- iOS - Locating the MAC address
- Safari 8.0+ (Mac) - Restoring the Default Settings
- Microsoft Word - Inserting International Characters and Symbols
- Microsoft Word - Enabling Macro Protection
- Windows Vista - Using the Search Function
- Windows 10 - Accessing the Command Prompt
- Windows 10 - Using the Search Function
- Windows - Accessing Safe Mode using msconfig
- Windows - Configuring HomeGroup
- Windows - Shutting Down your Computer
- Microsoft Word (Win) - Keeping File Sizes From Growing Too Large
- Office 365 (iOS 8/7) - Creating and Modifying contacts
- Directory Search (Mac) - Configuring Apple Mail 10.8 for White Pages
- Office 365 (Apple Mail, Calendar, Contacts, and Reminders on OS 10.10) - Client Capabilities
- Office 365 (Apple Mail, Calendar, Contacts, and Reminders) - How To's for Email and Calendar
- Directory Search (Mac) - Configuring Apple Mail 10.9 for White Pages
- Office 365 (Apple Calender/iCal) - Subscribe To/Open Another Person's Calendar
- Excel 2013 - Enabling fill handle and cell drag-and-drop
- Perceptive Experience - Bug - 404 Error in Internet Explorer 11 with compatibility mode
- Cristie BMR - Build a bootable recovery ISO (Windows) [Campus login required]
- DreamWeaver Self-Help
- Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
- Web Browsers - Restoring your browser to its default state
- Windows XP - Running CHKDSK
- Windows 7, 8, 10, & Vista - Default Programs
- Windows (8 & 10) - Using the Windows Task Manager
- Firefox (Win) - Managing Cookies
- Mac OS X - Error Creating folder...Access Denied
- Mac OS X (10.4) - Finding the IP address and MAC address
- Internet Explorer (Win) - Managing Cookies
- Mac OS X - Keyboard Shortcuts
- Mac OS X - Using the Built-in Firewall
- Internet Explorer 6 - Using the Popup Blocker
- Web Browsers - Cookies FAQ
- Microsoft Outlook - Palm Pilot Synchronization Errors
- Web Browsers - Disabling Java Plug-in
- Microsoft Word (Win) - Displaying and Hiding Format Characters
- iOS (iPhone, iPad, iPod Touch) - Configuring Safari for NetID authenticated sites
- Microsoft Office - Installing Converters
- Windows XP - Using the Search Function
- Microsoft Word (Win) - Restoring a Missing Tool/Menu Bar
- Windows 8 - Changing a Local Windows Account Password
- iTunes - Upgrading to a New Version
- Word XP - Modifying Custom Toolbars / Toolbar Buttons
- Internet Explorer (Win) - Resetting Window Size
- Windows - Installing Java
- FASTAR/Brio - The Informatica Server Doesn't Recognize Database
- Microsoft Office 2003 (Win) - Turning Off the Office Assistant
- PowerPoint (Win) - MS09.dll Error when Printing
- Windows 8 - Using the Search Function
- Mac OS X (10.7, 10.8) - Resetting a Forgotten Account Password
- Excel (Win) - How to password protect and encrypt a workbook
- Word (Win) - How to password protect and encrypt a document
- Excel (Mac) - How to password protect and encrypt a workbook