1. Computer Security Check List
  2. Office 365 - Set up your mobile device or desktop client
  3. Finding the MAC and IP Address of a Device
  4. Adobe Creative Cloud - Logging in with Your UW-Madison Account
  5. Adobe Creative Cloud - Student Subscription
  6. Web Browsers - Popup Blockers
  7. UW-Madison Remote Desktop Service - Overview
  8. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  9. Windows XP - End of Support
  10. Mac OS X (10.5+) - Finding the IP address and MAC address
  11. Clearing Browser Cache and Cookies
  12. Opening a Private Browsing Window
  13. WiscVPN - Uninstalling the Palo Alto GlobalProtect Client (Windows)
  14. ECMS (ImageNow) - Recommended Browsers
  15. Connecting to a Shared Drive on Mac [Campus login required]
  16. Windows - Quick Fix for Networking Problems
  17. Office 365 (Outlook for Android) - Sorting messages using the Focused Inbox feature
  18. Office 365 - Transferring Email to a Gmail Account
  19. Windows - Switching from a Microsoft account to a local account
  20. Mac OS - Installing Windows in Boot Camp
  21. UW Digital ID (Personal Certificate) - Signing and Encrypting Documents (Windows)
  22. Media Disposal (Windows) - Securely erasing a hard drive
  23. Adobe Products Self-Help
  24. Popup Blocker - FAQ
  25. Web Browsers - Determining Version
  26. Office 365 (Outlook for Windows/MacOS) - Sent or Deleted item is not saved within the sent/deleted items folder of the account actioned from
  27. Office 365 (Outlook for Windows) - Configure Outlook
  28. Mac - Frequently Asked Questions
  29. How to Update Adobe Reader and Adobe Flash
  30. Windows 7 - Application Compatibility Issues
  31. NetID Account Compromised - Malware/Virus Infection on machine
  32. Windows Vista - Application Compatibility Issues
  33. Ad-Aware Self-Help
  34. Windows - Frequently Asked Questions
  35. Windows XP - Show Hidden Files
  36. Chrome (Win) - Using the Popup Blocker
  37. Virus Information Center
  38. Cristie BMR - Quick Start Guide [Campus login required]
  39. Malicious Software - CryptoLocker
  40. Virus and Spyware Removal Guide
  41. TechSmith Camtasia - Faculty and Staff License
  42. Office 365 (Apple Mail / Calendar) - Configure Apple Mail / Calendar on Mac OS 10.14
  43. iOS - Clearing Cache and Cookies
  44. Office 365 - Upgrade your MacOS to access new Office 365 for Mac features
  45. Office 365 - Transfer Apple Notes Between Accounts
  46. Office 365 - What version of Microsoft Office/Outlook am I using?
  47. Office 365 - Server-side vs Client-only Rules
  48. Office 365 - View Mobile Device Access
  49. Office 365 - Find the folder location of a message when using the search function
  50. Office 365 (Windows 10 Mail | Calendar | People) - Configure Mail, Calendar, and People
  51. Office 365 (Windows 10 Mail | Calendar | People) - Configure Mail and Calendar
  52. Office 365 - Email Virus Protection
  53. Office 365 - Getting Started with Focused Inbox
  54. Office 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
  55. Office 365 (Outlook on the web) - Connect email accounts will be removed
  56. Android - Removing an email/calendar account
  57. Office 365 (Outlook for Mac) - Unable to open/subscribe to a calendar due to a permission error
  58. Office 365 (Outlook on the web | Outlook for Windows/Mac) - Send as or Send on-behalf of another account
  59. Office 365 (Outlook for Mac) - Check spelling and grammar
  60. Office 365 (Outlook for Android) - View multiple calendars at the same time
  61. Office 365 (Outlook for Windows) - Remove an Outlook Profile
  62. Office 365 (Outlook for Android) - Find a message with Instant Search
  63. Apple Reminders - Moving Local Reminders to Office 365 Tasks
  64. Office 365 (Outlook for MacOS) - Removing an account
  65. Office 365 (Outlook for Mac) - Configure Outlook
  66. Office 365 (Outlook for Windows/MacOS) - Data files
  67. iOS - Clearing Saved Passwords
  68. iTunes - Installation Troubleshooting
  69. Security - Removing a Blackhole Block
  70. Remote Desktop Service - Connection Instructions
  71. Wisconsin App - iOS and Android system requirements
  72. Wisconsin App (Android) - Overview of the Wisconsin application
  73. Windows 7 - Changing a Local Windows Account Password
  74. Windows 7, 8 and 10 - Using the Built-in Firewall
  75. Windows 2000/XP - Changing the System Date and Time
  76. Wisconsin App (Android) - Installing the app on an Android device
  77. Windows 8 - Changing a Microsoft Windows Account Password
  78. Windows Vista, 7, 8, and 10 - Removing Color Profiles
  79. Windows XP - Changing the Input Language
  80. Windows XP - How to Repair Errors that Prevent Windows from Booting
  81. Windows 7 & Vista - Uninstalling a Program
  82. Windows - Editing Boot Options
  83. Windows XP - Finding the IP Number and MAC Address of a Network Card
  84. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  85. Web Browsers - Setting a Default Font & Size
  86. Windows 7, 8, & Vista - Changing the System Date and Time
  87. Windows - Determining Version
  88. Web Browsers - Security Certificate Errors
  89. Windows 7 & Vista - Changing the Input Language
  90. Windows 7 & Vista - Running Checkdisk from a Boot CD/DVD or Windows Desktop
  91. Windows 8 and 10 - Changing the Input Language
  92. Windows XP - Unable to Install Updates from Windows Update
  93. Windows 7, 8, and 10 - Show Hidden Files and Folders
  94. Windows XP - Uninstalling a Program
  95. Windows 8 - Accessing the Control Panel
  96. Windows 7 - Using the Search Function
  97. Windows Vista - Using the Built-in Firewall
  98. Wisconsin App - Trouble accessing content
  99. Windows - Office 2007 / 2010 / 2013 - Uninstalling
  100. Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
  101. Web Browsers - Updating Your Browser to the Latest Version
  102. Windows XP - Disabling System Restore
  103. Windows XP - Sharing a CD/DVD Drive on a Network
  104. Windows XP - Importing Locally Stored Mail Into Thunderbird
  105. Windows 8 - Accessing the Command Prompt
  106. Windows 8 - Changing Your Lock and Login Screens
  107. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
  108. StarOffice - Exchanging files with Microsoft Office
  109. Spybot - Search and Destroy - Detecting and Removing Spyware
  110. Web Browsers - Clearing the Java Cache
  111. Safari 5 (Mac) - Clearing Cache and Cookies
  112. SecureFX - Remove Old License File after Upgrade
  113. Thunderbird - Remove an attachment from an email
  114. Restart Windows Service
  115. Using your Android (smartphone or tablet) device with UW Services
  116. Safari 12 (Mac) - Using the Popup Blocker
  117. Safari (Win) - Checking for a Proxy
  118. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
  119. Web Browsers - How to Fix a "Bad Request" Error
  120. Thunderbird - Configuring To Send Email As Plain Text
  121. User Profile Service Failed The Login (Vista, 7, 8, 10)
  122. Thunderbird - Changing the Stored Password
  123. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  124. Safari (Mac) - Checking for a Proxy
  125. Safari (Win) - Clearing Cache and Cookies
  126. Safari (Win) - Using the Popup Blocker
  127. Thunderbird - How to fix problems with LDAP auto completion
  128. Using CCleaner for System Maintenance
  129. Thunderbird - Corrupt Attachments
  130. Opera 9/10 (Win) - Checking for a Proxy
  131. Opera 10 (Win) - Using the Popup Blocker
  132. Opera 28 (Mac) - Using the Popup Blocker
  133. Peoplesoft - Setting IE to Download Generated CSV files
  134. Opera (Mac) - Checking for a Proxy
  135. Parallels - Installing Windows 8 on Parallels Desktop 10
  136. Office 365 - Moving to Another Email Service
  137. Office for Mac 2008 - Uninstalling
  138. Office 365 - Transferring Email to a Yahoo Mail Account
  139. Parallels - Installing Parallels 10 Desktop
  140. Opera (Win) - Clearing Cache and Cookies
  141. Office 365 - Transferring Email to an AOL Account
  142. Opera 10.50+ (Mac) - Clearing Cache and Cookies
  143. Opera 28.0 (Mac) - Clearing Cache and Cookies
  144. Paint.NET - Capturing and Editing Screenshots
  145. Parallels - Installing Microsoft Office on a Windows Virtual Machine
  146. Office 365 - Transferring Email to an Outlook.com Account
  147. Office 2007 - Making Documents Compatible with Earlier Versions of Office
  148. Netscape 7 (Win) - Clearing Cache and Cookies
  149. Office 365 (iOS 7) - How To's for Email and Calendar
  150. Office 365 - Transferring Email to a UW Alumni Mail Account
  151. Microsoft Security Essentials (Win) - Detecting and Removing Viruses
  152. Microsoft Visio - Unable to Open Visio 2007 File
  153. Internet Explorer - Using the Popup Blocker
  154. Internet Explorer - Trusting a Web Site
  155. Microsoft Volume Activation - Service Description
  156. Internet Explorer - Using Compatibility View
  157. Internet Explorer 7+ (Win) - Restoring the Default Settings
  158. Microsoft Office X - Uninstalling
  159. Mac OS X - How to Determine If an Application is Running in Classic or Native Mode
  160. Microsoft Office - Viewing Office 2007 Files Using Older Versions of Office
  161. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  162. Internet Explorer (Windows) - How to Backup Favorites
  163. Mac - Changing a Local Account Password
  164. Internet Explorer (Win) - Returning to a Previous Version After Upgrading
  165. Microsoft Office 2004 (Mac) - File Format Converter for accessing files created in Office 2008/2010
  166. Internet Explorer (Win) - Checking for a Proxy
  167. iOS (iPhone, iPad, iPod Touch) - Finding your IP Address
  168. Microsoft Office - Uninstalling a Trial Version Before Installing the Full Version
  169. Mac OS - Useful Sites
  170. Mac - Zapping the PRAM
  171. Missing Explorer in Windows (Windows Vista, 7 and 8)
  172. iOS (iPod) - Troubleshooting problems with an iPod
  173. Internet Explorer 6 (Windows XP) - Status Bar Display Disappears
  174. Mac OS X - Writing to NTFS drives
  175. Internet Explorer - Showing the Menu Bar
  176. iOS - Downloading applications from the App Store without payment info on file
  177. Media Disposal (Mac) - Securely erasing a hard drive in Mac OS X
  178. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
  179. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  180. Mac OS X (10.9) - Changing System Language
  181. Mac - How to Create a DMG File from a CD/DVD
  182. Mac OS - Creating Screenshots
  183. Mac OS - Startup Keyboard Commands
  184. Mac OS X - "Disk Error" Installing WinXP in Boot Camp
  185. Mac OS X - Setting the Default Mail Program
  186. Mac OS X (10.5 +) - Adding a Printer
  187. Mobile UW / Wisconsin App (Android) - What version do I have installed?
  188. Mac OS X - Force Ejecting a CD
  189. Mac OS X 10.7 - Issues with HP DeskJet 3050 printers in OS X Lion
  190. Internet Explorer 9 - Compatibility with Campus Applications
  191. Mac OS X - Working with the System Keychain
  192. Mac OS X (10.2, 10.3 and 10.4) - Adding a Printer
  193. Firefox 4-56 (Win) - Clearing Cache and Cookies
  194. Excel - How to Merge Cells
  195. Creating a PDF (Mac OS 10.9 10.10)
  196. eduroam - Windows Phone Setup
  197. Firefox 24.0 (Win) - Checking for a Proxy
  198. Firefox 21+ (Mac) - Clearing Cache and Cookies
  199. Android (Jellybean) - Clearing Cache and Cookies
  200. Changing How Updates are Delivered in Windows 10
  201. Android - How to find the version of Android used on a device
  202. Chrome (Mac) - Checking for a Proxy
  203. Excel - Working with Pivot Tables
  204. Chrome (Win) - Clearing Cache and Cookies
  205. Chrome (Mac) - Using the Popup Blocker
  206. Excel (Win) - Data Analysis Pack
  207. Excel (Win) - Recovering the Formula Bar
  208. Excel - Using the VLOOKUP and HLOOKUP Functions
  209. Chrome - Enabling Java Plugin
  210. File Systems Overview
  211. Firefox 3.5 (Mac) - Using the Popup Blocker
  212. Adobe Reader (Win) - Prevent PDF Files from Opening in a Web Browser
  213. Firefox (Mac) - Changing the Default E-mail Program
  214. Chrome (Win) - Checking for a Proxy
  215. Chrome - Managing Cookies
  216. Enabling Cookies for Safari on Old iOS Versions
  217. Firefox (Win) - Using the Popup Blocker
  218. Edge (Win) - Clearing Cache and Cookies
  219. Firefox 24.0 (Mac) - Checking for a Proxy
  220. fsaATLAS - Recommended Browsers
  221. Excel - Numbers Formatting with Decimal Places
  222. Wireless Printing to TLC Printers - How To (MAC OSX)
  223. Wireless Printing to TLC Printers - How To (Windows OS)
  224. Locating the Name of Your Computer
  225. Microsoft Office for UW-Owned and Personally-Owned Computers at UW-Madison
  226. ECMS - Log into Perceptive Content Desktop Client (Imaging)
  227. GoPrint (Linux/Ubuntu) - Printing from Personal Computers
  228. Booting to the Boot Menu and BIOS
  229. Microsoft License Terms May Change Upon Software Assurance Renewal
  230. Product Key is Invalid Error in EndNote Mac
  231. Mac OSX (10.11) - Securely emptying Trash
  232. Virus - Virus Information
  233. Check your Apple Warranty Status
  234. Departmental Support Customers - User Approve WorkspaceONE Profile
  235. Web Browsers - Enabling Javascript
  236. Campus Software Library - Service Description
  237. Symantec Endpoint Protection (Windows 10) - Uninstallation Instructions
  238. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
  239. Security - Available Antivirus Software for Personally Owned Devices
  240. Manually Uninstalling Symantec Products
  241. Symantec Endpoint Protection- Disabling and Enabling Instructions
  242. Security - Protecting your Data from Viruses and Unauthorized Use
  243. KMS Automatic Discovery Set-Up
  244. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
  245. Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
  246. Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
  247. UW Digital ID (Personal Certificate) - Restoring My Certificate
  248. UW Digital ID (Personal Certificate) - Troubleshooting - Usage (Mac)
  249. SPSS Statistics - System Requirements
  250. Burning ISO Images to CD Self Help
  251. Windows XP - Repairing a Lost Internet Connection
  252. Windows 10 - Changing the System Date and Time
  253. Windows 8 - Uninstall a Program
  254. Windows 7, 8, 10 - Microsoft Office 2016 Visual Installation Guide
  255. Chrome (Mac) - Clearing Saved Passwords and Form Data
  256. Chrome (Mac) - Clearing Cache and Cookies
  257. Bascom Platinum - Installing a Network Printer (Mac OS X)
  258. Map a Network Drive in Windows 10 [Campus login required]
  259. [Windows] Volume Activation 2.0 at UW-Madison
  260. Windows (8, 8.1, 10) - Changing the Display Language
  261. Mac OS - Displaying, Releasing and Renewing a DHCP lease
  262. Windows - Taskbar Has Disappeared from the Desktop
  263. Safari (iOS) - Enabling and disabling pop-up blocker
  264. Mac OS - Service Description
  265. Windows - DoIT Supported Hardware & Operating Systems
  266. Thunderbird - Displaying attachments inline
  267. UW-Madison G Suite - Using Chrome Profiles to Access Multiple Accounts Simultaneously
  268. Firefox (Win) - Restoring the Default Settings
  269. Firefox (Win) - Changing the Default E-mail Program
  270. GoPrint (Mac) - Printing from Personal Computers
  271. Windows - Troubleshooting Using the Device Manager
  272. Safari - Managing Cookies
  273. FileMaker Pro Self-Help
  274. Virus - HouseCall's Free Online Virus Scan
  275. Windows 10 - Accessing the Control Panel
  276. Firefox (Win) - Clearing Saved Passwords and Form Data
  277. Internet Explorer 8 (Win) - Clearing Saved Passwords and Form Data
  278. Safari (Win) - Clearing Saved Passwords and Form Data
  279. Opera (Win) - Clearing Saved Passwords and Form Data
  280. Web Browsers - Clearing Saved Passwords and Form Data
  281. Chrome (Win) - Clearing Saved Passwords and Form Data
  282. Safari (Mac) - Clearing Saved Passwords and Form Data
  283. Internet Explorer 9 & 10 (Win) - Clearing Saved Passwords and Form Data
  284. Firefox 3.5+ (Mac) - Clearing Saved Passwords and Form Data
  285. Android (Jellybean) - Clearing Saved Passwords and Form Data
  286. Microsoft Office 2008 (Mac) - Resetting Office
  287. macOS - Using Apple Disk Utility
  288. Spyware - FAQ
  289. Windows/Mac - How to Check the System Information
  290. Microsoft Office 2000/XP/2003 (Win) - Repairing Corrupted Program Files
  291. Windows - Disabling Startup Programs
  292. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  293. Internet Explorer 6 (Win) - Restoring the Default Settings
  294. Windows Vista - Personalization Menu
  295. eduroam - Configuring eduroam on Windows 8 RT
  296. Red Hat Linux iSCSI Installation
  297. Windows 2008 iSCSI Install for IP Storage
  298. Windows 2003 iSCSI Install
  299. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  300. EndNote Self-Help
  301. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
  302. Mac OS X - Reinstalling Network Adapters
  303. Firefox 3.5 (Win) - Clearing Cache and Cookies
  304. HP webOS 2.x - Clearing Cache and Cookies
  305. Internet Explorer 6 (Win) - Clearing Cache and Cookies
  306. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
  307. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  308. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  309. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  310. Firefox 57+ (Win) - Clearing Cache and Cookies
  311. Safari 10 and 11 (Mac) - Using the Popup Blocker
  312. Windows - Troubleshooting Blue Screen Errors
  313. Mac OS X - Running Software Update
  314. Internet Explorer 11 - Setting a Website to Display in Compatibility View
  315. Windows XP, Vista, 7, 8, and 10 - Using the Windows Task Manager
  316. Firefox (Mac) - Managing Cookies
  317. Mac OS X (10.8) - OS X Mountain Lion Overview
  318. Internet Explorer - Runtime Error Workaround
  319. Windows 10 - Uninstall a Program
  320. Game Console - Locating the MAC address
  321. Mac OS X - Gathering System Information
  322. iOS - Locating the IP Address
  323. Windows - Disabling AutoRestart
  324. Windows Vista, 7, & 10 - Show hidden files
  325. Windows - Disk Diagnostic Tools
  326. Installing Java Runtime Environment Updates
  327. Windows - How to take Screenshots
  328. Windows - DOS Commands
  329. Windows - Control Panel Icons Missing
  330. Windows - Creating Shortcuts
  331. Windows - Stopping Windows Messenger Pop-Up Spam
  332. Windows XP - Using the Built-in Firewall
  333. Web Browsers - Checking for a Proxy
  334. Windows/Mac - Setting the Default Browser
  335. Windows Vista - Information on Editions
  336. Mac OS X - Troubleshooting Startup Problems
  337. Windows - Booting into Safe Mode
  338. Windows - Setting the Default Mail Program
  339. Windows - Displaying, Releasing and Renewing a DHCP Lease
  340. Windows Vista - User Account Control
  341. Windows - Moving the Taskbar from Its Default Position
  342. Windows - Using Windows Update
  343. Windows - Backing up the Registry
  344. Windows Vista - Security Center
  345. Microsoft Office - Service Description
  346. Mac OS X - Enabling Automatic Login
  347. WatchOS - Locating the MAC address of an Apple Watch
  348. Android - Locating the MAC address
  349. iOS - Locating the MAC address
  350. Safari 8.0+ (Mac) - Restoring the Default Settings
  351. Microsoft Word - Inserting International Characters and Symbols
  352. Microsoft Word - Enabling Macro Protection
  353. Windows Vista - Using the Search Function
  354. Windows 10 - Accessing the Command Prompt
  355. Windows 10 - Using the Search Function
  356. Windows - Accessing Safe Mode using msconfig
  357. Windows - Configuring HomeGroup
  358. Windows - Shutting Down your Computer
  359. Microsoft Word (Win) - Keeping File Sizes From Growing Too Large
  360. Office 365 (iOS 8/7) - Creating and Modifying contacts
  361. Directory Search (Mac) - Configuring Apple Mail 10.8 for White Pages
  362. Office 365 (Apple Mail, Calendar, Contacts, and Reminders on OS 10.10) - Client Capabilities
  363. Office 365 (Apple Mail, Calendar, Contacts, and Reminders) - How To's for Email and Calendar
  364. Directory Search (Mac) - Configuring Apple Mail 10.9 for White Pages
  365. Office 365 (Apple Calender/iCal) - Subscribe To/Open Another Person's Calendar
  366. Excel 2013 - Enabling fill handle and cell drag-and-drop
  367. Perceptive Experience - Bug - 404 Error in Internet Explorer 11 with compatibility mode
  368. Cristie BMR - Build a bootable recovery ISO (Windows) [Campus login required]
  369. DreamWeaver Self-Help
  370. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
  371. Web Browsers - Restoring your browser to its default state
  372. Windows XP - Running CHKDSK
  373. Windows 7, 8, 10, & Vista - Default Programs
  374. Windows (8 & 10) - Using the Windows Task Manager
  375. Firefox (Win) - Managing Cookies
  376. Mac OS X - Error Creating folder...Access Denied
  377. Mac OS X (10.4) - Finding the IP address and MAC address
  378. Internet Explorer (Win) - Managing Cookies
  379. Mac OS X - Keyboard Shortcuts
  380. Mac OS X - Using the Built-in Firewall
  381. Internet Explorer 6 - Using the Popup Blocker
  382. Web Browsers - Cookies FAQ
  383. Microsoft Outlook - Palm Pilot Synchronization Errors
  384. Web Browsers - Disabling Java Plug-in
  385. Microsoft Word (Win) - Displaying and Hiding Format Characters
  386. iOS (iPhone, iPad, iPod Touch) - Configuring Safari for NetID authenticated sites
  387. Microsoft Office - Installing Converters
  388. Windows XP - Using the Search Function
  389. Microsoft Word (Win) - Restoring a Missing Tool/Menu Bar
  390. Windows 8 - Changing a Local Windows Account Password
  391. iTunes - Upgrading to a New Version
  392. Word XP - Modifying Custom Toolbars / Toolbar Buttons
  393. Internet Explorer (Win) - Resetting Window Size
  394. Windows - Installing Java
  395. FASTAR/Brio - The Informatica Server Doesn't Recognize Database
  396. Microsoft Office 2003 (Win) - Turning Off the Office Assistant
  397. PowerPoint (Win) - MS09.dll Error when Printing
  398. Windows 8 - Using the Search Function
  399. Mac OS X (10.7, 10.8) - Resetting a Forgotten Account Password
  400. Excel (Win) - How to password protect and encrypt a workbook
  401. Word (Win) - How to password protect and encrypt a document
  402. Excel (Mac) - How to password protect and encrypt a workbook