Top Documents of the Week

1. Windows 10 - Changing the System Date and Time
   
2. Clearing Browser Cache and Cookies
   
3. Windows - Taskbar Has Disappeared from the Desktop
   
4. Finding Serial Numbers - Various Laptop Computers
   
5. Safari (iOS) - Enabling and disabling pop-up blocker
   
6. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
   
7. Windows - Uninstalling/reinstalling a network adapter in device manager
   
8. Windows - Quick Fix for Networking Problems
   
9. Web Browsers - How to Fix a "Bad Request" Error
   
10. Get Help from DoIT
    
11. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
    
12. Booting to the Boot Menu and BIOS
    
13. Chat with an Agent!
    
14. Chrome (Win) - Clearing Cache and Cookies
    
15. Web Browsers - Popup Blockers
    
16. Downloading and Installing Oracle 12c Client
    
17. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
    
18. Office 365 (Thunderbird) - Configure Modern Authentication
    
19. Java - Adding Sites to Exceptions List
    
20. WatchOS - Locating the MAC address of an Apple Watch
    
21. Chrome (Mac) - Clearing Cache and Cookies
    
22. Game Console - Locating the MAC address
    
23. Adobe Creative Cloud - Logging in with Your UW-Madison Account
    
24. iOS - Clearing Saved Passwords
    
25. Excel - How to Merge Cells
    
26. WiscVPN - Overview
    
27. Symantec Endpoint Protection- Disabling and Enabling Instructions
    
28. Mac OS X (10.5+) - Finding the IP address and MAC address
    
29. Android - Locating the MAC address
    
30. iOS - Locating the MAC address
    
31. Windows (8, 8.1, 10) - Changing the Display Language
    
32. Mac OS X (10.9) - Changing System Language
    
33. iOS - Locating the IP Address
    
34. Finding the MAC and IP Address of a Device
    
35. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    
36. Wisconsin Federation - Getting help logging in
    
37. Windows 7, 8, and 10 - Show Hidden Files and Folders
    
38. Excel - Using the VLOOKUP and HLOOKUP Functions
    
39. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
40. Mac OS X - Reinstalling Network Adapters
    
41. UW System - Login credentials for each campus
    
42. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
43. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
44. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
    
45. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
46. WiscVPN - Installing the GlobalProtect Client (Windows)
    
47. Windows/Mac - How to Check the System Information
    
48. Edge (Win) - Clearing Cache and Cookies
    
49. Windows 8 - Uninstall a Program
    
50. Installing Java Runtime Environment Updates
    
51. WiscVPN - Installing the GlobalProtect Client (Mac)
    
52. Chrome (Win) - Using the Popup Blocker
    
53. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
54. Windows - Setting the Default Mail Program
    
55. Help Desk - Deactivation Timeline for Office 365, G Suite, Box, Qualtrics, and Zoom
    
56. Windows XP - Finding the IP Number and MAC Address of a Network Card
    
57. Windows XP - How to Repair Errors that Prevent Windows from Booting
    
58. Excel 2013 - Enabling fill handle and cell drag-and-drop
    
59. Mac OS X - Enabling Automatic Login
    
60. Mac OS X (10.4) - Finding the IP address and MAC address
    
61. Microsoft Office, Visio, and Project Compatibility
    
62. Chrome (Mac) - Using the Popup Blocker
    
63. Mac OS X - Force Ejecting a CD
    
64. Excel - Numbers Formatting with Decimal Places
    
65. Support for Microsoft Software for Personally-owned Computers
    
66. Windows - DOS Commands
    
67. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
    
68. Windows 7, 8, & Vista - Changing the System Date and Time
    
69. Laptop Checkout During COVID-19 University Response
    
70. iOS - Clearing Cache and Cookies
    
71. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
    
72. Internet Explorer 7 (Win) - Clearing Cache and Cookies
    
73. Outlook 2010 for Windows - Exporting your Address Book(s) / Contacts
    
74. Firefox 57+ (Win) - Clearing Cache and Cookies
    
75. Windows 7 - Changing a Local Windows Account Password
    
76. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
    
77. Windows XP - Changing the Input Language
    
78. Windows - Using Windows Update
    
79. Windows XP - Running CHKDSK
    
80. SPSS - Update License Code on Existing SPSS Installation
    
81. Office 365 (Thunderbird) - Configure Thunderbird
    
82. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
    
83. Help Desk - Which tool should I use? Blackboard Collaborate Ultra, Google Hangouts Meet, Cisco Webex , Microsoft Teams, Zoom
    
84. The Adobe Creative Cloud Desktop app displays a "You don't have access to manage apps" message
    
85. Opera (Win) - Clearing Cache and Cookies
    
86. Use the Adobe Creative Cloud Cleaner tool to uninstall, completely remove all vestiges of previous Creative Cloud installations, and reinstall
    
87. Campus Network - Finding the MAC Address of an Ethernet Adapter
    
88. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
    
89. Windows 8 and 10 - Changing the Input Language
    
90. Firefox 21+ (Mac) - Clearing Cache and Cookies
    
91. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
    
92. Safari (Win) - Clearing Cache and Cookies
    
93. Common Error Codes for SPSS Software downloaded from the Campus Software Library
    
94. Help Desk - I need my Campus ID/Wiscard number
    
95. WiscVPN - Connecting to the GlobalProtect Client (Windows)
    
96. Internet Explorer 11 - Setting a Website to Display in Compatibility View
    
97. Internet Explorer (Windows) - How to Backup Favorites
    
98. WiscVPN - Connecting to the GlobalProtect Client (Mac)
    
99. Restart Windows Service
    
100. Windows 8 - Changing Your Lock and Login Screens
     
101. Android (Jellybean) - Clearing Cache and Cookies
     
102. Support for Matlab downloaded from the Campus Software Library
     
103. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
     
104. Windows - Office 2007 / 2010 / 2013 - Uninstalling
     
105. Windows - How to take Screenshots
     
106. File Systems Overview
     
107. Mac - How to Create a DMG File from a CD/DVD
     
108. KnowledgeBase Search Tips
     
109. Office 365 (Thunderbird) - Change View settings
     
110. Office 365 (Evolution) - Configure Evolution
     
111. Windows Vista - Application Compatibility Issues
     
112. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
     
113. Windows 8 - Accessing the Command Prompt
     
114. Windows/Mac - Setting the Default Browser
     
115. Chrome (Mac) - Checking for a Proxy
     
116. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
     
117. Opera 28.0 (Mac) - Clearing Cache and Cookies
     
118. iOS (iPhone, iPad, iPod Touch) - Finding your IP Address
     
119. Internet Explorer - Showing the Menu Bar
     
120. Windows - Accessing Safe Mode using msconfig