Top Documents of the Week

1. Clearing Browser Cache and Cookies
   
2. Windows 10 - Changing the System Date and Time
   
3. Windows 10 - Performing a Network Reset
   
4. Windows - Taskbar Has Disappeared from the Desktop
   
5. Finding Serial Numbers - Various Laptop Computers
   
6. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
   
7. Android - Locating the MAC address
   
8. Chrome (Win) - Clearing Cache and Cookies
   
9. Windows - Quick Fix for Networking Problems
   
10. Excel - Using the VLOOKUP and HLOOKUP Functions
    
11. Game Console - Locating the MAC address
    
12. Help Desk - Send HTML emails using the Outlook for Windows desktop client
    
13. Windows - Uninstalling/reinstalling a network adapter in device manager
    
14. WatchOS - Locating the MAC address of an Apple Watch
    
15. Get Help from DoIT
    
16. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
    
17. Mac OS X (10.5+) - Finding the IP address and MAC address
    
18. iOS - Locating the MAC address
    
19. iOS - Locating the IP Address
    
20. Finding the MAC and IP Address of a Device
    
21. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
22. WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
    
23. Booting to the Boot Menu and BIOS
    
24. Office 365 (Thunderbird) - Configure Modern Authentication
    
25. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
    
26. Help Desk - Chat with an Agent!
    
27. Edge (Win) - Clearing Cache and Cookies
    
28. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
29. File Systems Overview
    
30. Symantec Endpoint Protection- Disabling and Enabling Instructions
    
31. Installing Java Runtime Environment Updates
    
32. Mac OS X (10.4) - Finding the IP address and MAC address
    
33. Web Browsers - How to Fix a "Bad Request" Error
    
34. Windows/Mac - How to Check the System Information
    
35. Adobe Creative Cloud - Logging in with Your UW-Madison Account
    
36. Downloading and Installing Oracle 12c Client
    
37. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
38. Excel - How to Merge Cells
    
39. Web Browsers - Updating Your Browser to the Latest Version
    
40. Chrome (Mac) - Clearing Cache and Cookies
    
41. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
    
42. Windows 7, 8, & Vista - Changing the System Date and Time
    
43. Windows (8, 8.1, 10) - Changing the Display Language
    
44. Windows 8 and 10 - Changing the Input Language
    
45. Mac OS X (10.9) - Changing System Language
    
46. Windows - DOS Commands
    
47. Mac OS X - Reinstalling Network Adapters
    
48. Windows 7 - Changing a Local Windows Account Password
    
49. The Adobe Creative Cloud Desktop app displays a "You don't have access to manage apps" message
    
50. Windows - Setting the Default Mail Program
    
51. Windows - Editing Boot Options
    
52. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
53. Firefox 57+ (Win) - Clearing Cache and Cookies
    
54. UW System - Login credentials for each campus (Wisconsin Federation)
    
55. Use the Adobe Creative Cloud Cleaner tool to uninstall, completely remove all vestiges of previous Creative Cloud installations, and reinstall
    
56. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
    
57. WiscVPN - Installing the Palo Alto GlobalProtect Client (Mac)
    
58. Windows XP - How to Repair Errors that Prevent Windows from Booting
    
59. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    
60. Java - Adding Sites to Exceptions List
    
61. Windows XP - Changing the Input Language
    
62. Chrome (Mac) - Checking for a Proxy
    
63. WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows)
    
64. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
    
65. Wireless UWNet - Unable to Connect
    
66. Firefox 21+ (Mac) - Clearing Cache and Cookies
    
67. Windows XP - Running CHKDSK
    
68. Adobe Creative Cloud - Student Subscription FAQ
    
69. Windows 8 - Changing Your Lock and Login Screens
    
70. eduroam - Accessing eduroam
    
71. Parallels Black Screen Troubleshooting
    
72. Windows - Using Windows Update
    
73. Mac - How to Create a DMG File from a CD/DVD
    
74. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
    
75. Wireless UWNet - How to Register for Wireless Access
    
76. UWNet - Register a Device Without a Browser or Pre-registering a Device Before Arriving to Campus
    
77. NetID Login - How to Fix a "Stale Request" Error
    
78. iOS - Clearing Cache and Cookies
    
79. eduroam - First Time Setup
    
80. Help Desk - I need my Campus ID/Wiscard number
    
81. Microsoft Office for UW-Owned and Personally-Owned Computers at UW-Madison
    
82. Internet Explorer - Showing the Menu Bar
    
83. Windows - Office 2007 / 2010 / 2013 - Uninstalling
    
84. Restart Windows Service
    
85. Safari (Win) - Clearing Cache and Cookies
    
86. Internet Explorer 7 (Win) - Clearing Cache and Cookies
    
87. Campus Network - Finding the MAC Address of an Ethernet Adapter
    
88. Microsoft Office, Visio, and Project Compatibility
    
89. WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Windows)
    
90. Windows 7 - Using the Search Function
    
91. SPSS - Update License Code on Existing SPSS Installation
    
92. Remote Working and Learning - Tools to Access Campus Resources Remotely
    
93. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
    
94. Opera (Win) - Clearing Cache and Cookies
    
95. iOS - Downloading applications from the App Store without payment info on file
    
96. KnowledgeBase Search Tips
    
97. Mac OS X - Force Ejecting a CD
    
98. Windows XP - Finding the IP Number and MAC Address of a Network Card
    
99. Chrome (Win) - Clearing Saved Passwords and Form Data
    
100. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
     
101. Windows 7, 8, and 10 - Show Hidden Files and Folders
     
102. Remote Working and Learning - Home Internet Service Providers Guide
     
103. WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Mac)
     
104. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
     
105. Guide to Installing SPSS 24, 23, 22, and 21
     
106. Help Desk Employment Opportunities
     
107. Windows Vista, 7, 8, and 10 - Removing Color Profiles
     
108. Opera 28.0 (Mac) - Clearing Cache and Cookies
     
109. Windows XP, Vista, 7, 8, and 10 - Using the Windows Task Manager
     
110. Computer Training for Students
     
111. Mac - Zapping the PRAM
     
112. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
     
113. Windows - Disabling Startup Programs
     
114. Office 365 (Thunderbird) - Exchange Calendar and Tasks Add-On for Lightning
     
115. IT Help Desks at UW-Madison
     
116. Internet Explorer 8 (Win) - Clearing Cache and Cookies
     
117. Office 365 (Apple Mail) - Undeletable Folders Appearing in Apple Mail
     
118. Office 365 (iOS) - Configure the native email/calendar app for iPhone, iPad, iPod
     
119. Help Desk - Deactivation Timeline for Office 365, Google, Zoom, Box, Qualtrics
     
120. Windows 8 - Uninstall a Program