Top Documents of the Week
Windows 10 - Changing the System Date and Time
Clearing Browser Cache and Cookies
Finding Serial Numbers - Various Laptop Computers
Windows - Taskbar Has Disappeared from the Desktop
Safari (iOS) - Enabling and disabling pop-up blocker
Downloading and Installing Oracle 12c Client
Windows - Uninstalling/reinstalling a network adapter in device manager
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
Windows - Quick Fix for Networking Problems
Excel - How to Merge Cells
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Android - Locating the MAC address
Booting to the Boot Menu and BIOS
Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
Game Console - Locating the MAC address
Chat with an Agent!
WatchOS - Locating the MAC address of an Apple Watch
Get Help from DoIT
Web Browsers - How to Fix a "Bad Request" Error
Mac OS X (10.5+) - Finding the IP address and MAC address
WiscVPN - Overview
Chrome (Win) - Clearing Cache and Cookies
iOS - Locating the MAC address
iOS - Locating the IP Address
Finding the MAC and IP Address of a Device
Wisconsin Federation - Getting help logging in
Office 365 (Thunderbird) - Configure Modern Authentication
Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
Excel - Using the VLOOKUP and HLOOKUP Functions
Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
Symantec Endpoint Protection- Disabling and Enabling Instructions
Mac OS X (10.9) - Changing System Language
Adobe Creative Cloud - Logging in with Your UW-Madison Account
Windows - Displaying, Releasing and Renewing a DHCP Lease
Chrome (Mac) - Clearing Cache and Cookies
Windows (8, 8.1, 10) - Changing the Display Language
Windows - DOS Commands
WiscVPN - Installing the GlobalProtect Client (Windows)
iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
Mac OS X - Reinstalling Network Adapters
Help Desk - Send HTML emails using the Outlook for Windows desktop client
Windows - Setting the Default Mail Program
Edge (Win) - Clearing Cache and Cookies
iOS - Clearing Saved Passwords
Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
iOS (iPhone, iPad, iPod Touch) - Finding your IP Address
Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
Mac OS X (10.4) - Finding the IP address and MAC address
Mac OS X - Force Ejecting a CD
UW System - Login credentials for each campus
Java - Adding Sites to Exceptions List
Mac OS X - Enabling Automatic Login
WiscVPN - Installing the GlobalProtect Client (Mac)
Windows XP - How to Repair Errors that Prevent Windows from Booting
Windows 8 - Uninstall a Program
Use the Adobe Creative Cloud Cleaner tool to uninstall, completely remove all vestiges of previous Creative Cloud installations, and reinstall
Windows 7, 8, and 10 - Show Hidden Files and Folders
Microsoft Office, Visio, and Project Compatibility
Excel - Numbers Formatting with Decimal Places
Internet Explorer 7 (Win) - Clearing Cache and Cookies
Windows 7 - Changing a Local Windows Account Password
Excel 2013 - Enabling fill handle and cell drag-and-drop
Windows/Mac - How to Check the System Information
The Adobe Creative Cloud Desktop app displays a "You don't have access to manage apps" message
WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
WiscVPN - Connecting to the GlobalProtect Client (Mac)
Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
Windows XP - Finding the IP Number and MAC Address of a Network Card
Windows 7, 8, & Vista - Changing the System Date and Time
Internet Explorer 8 (Win) - Clearing Cache and Cookies
Windows 8 and 10 - Changing the Input Language
Installing Java Runtime Environment Updates
Outlook 2010 for Windows - Exporting your Address Book(s) / Contacts
Web Browsers - Popup Blockers
UW System - IT Help Desks Contact Information
Windows - Using Windows Update
Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
Windows XP - Running CHKDSK
MFA-Duo Overview
Campus Network - Finding the MAC Address of an Ethernet Adapter
Office 365 (iOS) - Configure the native email/calendar app for iPhone, iPad, iPod
Office 365 (Evolution) - Configure Evolution
Help Desk - I need my Campus ID/Wiscard number
Firefox 57+ (Win) - Clearing Cache and Cookies
WiscVPN - Troubleshooting the PaloAlto GlobalProtect Client (Windows)
Windows XP - Changing the Input Language
Internet Explorer - Showing the Menu Bar
Device Checkout During COVID-19 University Response
Firefox 21+ (Mac) - Clearing Cache and Cookies
Mac - How to Create a DMG File from a CD/DVD
Windows - Office 2007 / 2010 / 2013 - Uninstalling
Internet Explorer 11 - Setting a Website to Display in Compatibility View
iOS - Clearing Cache and Cookies
Adobe Creative Cloud and Acrobat Pro Subscriptions for Students FAQ
Windows Vista, 7, 8, and 10 - Removing Color Profiles
Windows/Mac - Setting the Default Browser
Restart Windows Service
Microsoft System Center Licensing Basics
SPSS - Update License Code on Existing SPSS Installation
Office 365 (Thunderbird) - Configure Thunderbird
WiscVPN - Connecting to the GlobalProtect Client (Windows)
Windows - Editing Boot Options
Windows 8 - Changing Your Lock and Login Screens
File Systems Overview
iOS - Downloading applications from the App Store without payment info on file
Windows 7, 8, 10 - Microsoft Office 2016 Visual Installation Guide
Help Desk - Deactivation Timeline for Office 365, G Suite, Box, Qualtrics, and Zoom
Office 365 (Thunderbird) - Change View settings
Internet Explorer (Windows Phone) - Clearing Cache and Cookies
Mac OS X - Working with the System Keychain
NetID Login - How to Fix a "Stale Request" Error
Help Desk - Which video conferencing or webinar tool should I use? Blackboard Collaborate Ultra, Google Hangouts Meet, Cisco Webex , Microsoft Teams, Zoom
Safari (Win) - Clearing Cache and Cookies
Symantec Endpoint Protection (Mac) - Uninstallation Instructions
Accessing 1098-T Tax Forms
Windows 8 - Accessing the Command Prompt
Chrome (Mac) - Using the Popup Blocker
WiscVPN - General Connectivity Troubleshooting
Microsoft Excel - Column Labels Are Numbers Instead Of Letters
EPM - Editing 'tnsnames.ora' and 'sqlnet.ora' Files
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