Top Documents of the Week

1. Clearing Browser Cache and Cookies
   
2. Help Desk - Popular Searches
   
3. Current DoIT Help Desk Hours
   
4. Finding Serial Numbers - Various Laptop Computers
   
5. Windows - Taskbar Has Disappeared from the Desktop
   
6. Windows 10 - Changing the System Date and Time
   
7. Mac OS X (10.9) - Changing System Language
   
8. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
   
9. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
   
10. Safari (iOS) - Enabling and disabling pop-up blocker
    
11. Windows - Quick Fix for Networking Problems
    
12. Chrome (Win) - Clearing Cache and Cookies
    
13. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
    
14. Windows - Setting the Default Mail Program
    
15. Get Help from DoIT
    
16. Game Console - Locating the MAC address
    
17. WatchOS - Locating the MAC address of an Apple Watch
    
18. Android - Locating the MAC address
    
19. Mac OS X (10.5+) - Finding the IP address and MAC address
    
20. iOS - Locating the IP Address
    
21. iOS - Locating the MAC address
    
22. Finding the MAC and IP Address of a Device
    
23. Windows - Uninstalling/reinstalling a network adapter in device manager
    
24. Booting to the Boot Menu and BIOS
    
25. Web Browsers - How to Fix a "Bad Request" Error
    
26. Windows 7, 8, and 10 - Show Hidden Files and Folders
    
27. Mac OS X - Install Programs from Unidentified Developers
    
28. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
29. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    
30. Chrome (Mac) - Clearing Cache and Cookies
    
31. WiscVPN - Overview
    
32. iOS - Clearing Saved Passwords
    
33. Logging in to Adobe Creative Cloud with Your UW-Madison Account
    
34. Chat with an Agent!
    
35. Symantec Endpoint Protection- Disabling and Enabling Instructions
    
36. Excel - How to Merge Cells
    
37. Edge (Win) - Clearing Cache and Cookies
    
38. Wisconsin Federation - Getting help logging in
    
39. Downloading and Installing Oracle 12c Client
    
40. Windows (8, 8.1, 10) - Changing the Display Language
    
41. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
42. Mac OS X - Force Ejecting a CD
    
43. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
    
44. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
    
45. UWNet - Device Incompatibility List
    
46. Office 365 (Thunderbird) - Configure Thunderbird
    
47. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
48. Excel 2013 - Enabling fill handle and cell drag-and-drop
    
49. Java - Adding Sites to Exceptions List
    
50. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
51. Mac OS X - Reinstalling Network Adapters
    
52. Excel - Using the VLOOKUP and HLOOKUP Functions
    
53. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
    
54. UW System - Login credentials for each campus
    
55. Windows XP - How to Repair Errors that Prevent Windows from Booting
    
56. Windows 8 - Uninstall a Program
    
57. Laptop Checkout During COVID-19 University Response
    
58. Mac OS X (10.4) - Finding the IP address and MAC address
    
59. Windows 7 - Changing a Local Windows Account Password
    
60. UWNet - Register a Device Without a Browser or Pre-registering a Device Before Arriving to Campus
    
61. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
    
62. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
63. Windows - Using Windows Update
    
64. Mac OS X - Enabling Automatic Login
    
65. Firefox 57+ (Win) - Clearing Cache and Cookies
    
66. Windows XP - Finding the IP Number and MAC Address of a Network Card
    
67. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
    
68. Help Desk - I need my Campus ID/Wiscard number
    
69. Internet Explorer 7 (Win) - Clearing Cache and Cookies
    
70. Windows/Mac - How to Check the System Information
    
71. Support for Microsoft Software for Personally-owned Computers
    
72. iOS - Clearing Cache and Cookies
    
73. Internet Explorer (Windows) - How to Backup Favorites
    
74. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
    
75. Excel - Numbers Formatting with Decimal Places
    
76. Internet Explorer 11 - Setting a Website to Display in Compatibility View
    
77. Opera (Win) - Clearing Cache and Cookies
    
78. Outlook 2010 for Windows - Exporting your Address Book(s) / Contacts
    
79. Safari (Win) - Clearing Cache and Cookies
    
80. Microsoft Office, Visio, and Project Compatibility
    
81. SPSS - Update License Code on Existing SPSS Installation
    
82. Windows - DOS Commands
    
83. Symantec Endpoint Protection (Windows Vista, 7, 8, & 10) - Installation Instructions
    
84. Mac OS X - Error Creating folder...Access Denied
    
85. KnowledgeBase Search Tips
    
86. Office 365 (Thunderbird) - Configure Modern Authentication
    
87. Web Browsers - Popup Blockers
    
88. Wireless UWNet - How to Register for Wireless Access
    
89. Mac OS X - Working with the System Keychain
    
90. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
    
91. Android (Jellybean) - Clearing Cache and Cookies
    
92. Symantec Endpoint Protection 12 (Mac OS X 10.8 / 10.9 / 10.10 / 10.11 / 10.12 / 10.13) - Installation Instructions
    
93. Office 365 (Evolution) - Configure Evolution
    
94. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
    
95. Symantec Endpoint Protection (7 & Vista) - Uninstallation Instructions
    
96. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
    
97. Restart Windows Service
    
98. Windows 7, 8, & Vista - Changing the System Date and Time
    
99. Windows 8 - Changing Your Lock and Login Screens
    
100. Windows - Disk Diagnostic Tools
     
101. Internet Explorer - Showing the Menu Bar
     
102. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
     
103. The Adobe Creative Cloud Desktop app displays a "You don't have access to manage apps" message
     
104. Office 365 (Thunderbird) - Change View settings
     
105. Firefox 21+ (Mac) - Clearing Cache and Cookies
     
106. Support for Matlab downloaded from the Campus Software Library
     
107. Mac - Zapping the PRAM
     
108. Symantec Endpoint Protection - Troubleshooting LiveUpdate
     
109. Windows - How to take Screenshots
     
110. Windows 8 and 10 - Changing the Input Language
     
111. Windows - Office 2007 / 2010 / 2013 - Uninstalling
     
112. EPM - Editing 'tnsnames.ora' and 'sqlnet.ora' Files
     
113. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
     
114. Firefox 3.5 (Win) - Clearing Cache and Cookies
     
115. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
     
116. Opera 10.50+ (Mac) - Clearing Cache and Cookies
     
117. UW System - IT Help Desks Contact Information
     
118. HP webOS 2.x - Clearing Cache and Cookies
     
119. Safari 5 (Mac) - Clearing Cache and Cookies
     
120. Microsoft Office for UW-Owned and Personally-Owned Computers at UW-Madison