Remote Desktop

How to remotely access your Housing workstation using Microsoft Remote Desktop Connection

Remote Desktop

It is necessary to be connected to the campus network via WiscVPN to use Remote Desktop. For instructions on installing and configuring WiscVPN see this article: Accessing Campus Network and Housing Workstation From Home

Windows Instructions MacOS Instructions
    1. Make sure that you have already installed and configured your WiscVPN client. You need to be connected via VPN for remote access to work.
    2. Open Remote Desktop Connection by searching for it in the Start Menu or from "Start\Windows Accessories\Remote Desktop Connection"
    3. Click "Show Options" in the lower left corner
      RDC 1
    4. Enter the Fully Qualified Domain Name of the workstation you are trying to connect to in the Computer field. This is the asset name of your workstation (HSG-WD_###) followed by "housing.wisc.edu"
    5. In the Username field, enter your Housing username (this may be different than your NetID)
      RDC - 2
    6. Optionally, you can elect to allow Windows to save your credentials by checking the "Allow me to save credentials" checkbox. 
    7. Click "Connect" to proceed. You will be prompted to enter your Housing password.
    8. Once connected, there will be a blue toolbar at the top of the screen which will give you the option to minimize the Remote Desktop Connection window. (After a few seconds this tool bar will go away, to bring it back just move the mouse to the top of the screen)
    9. When you are ready to terminate the remote session, please Log Off instead of Disconnecting from or Locking the workstation. 
    1. Make sure that you have already installed and configured your WiscVPN client. You need to be connected via VPN for remote access to work.
    2. Open the Mac App Store and search for Microsoft Remote Desktop (also available here). Download and install the application. If you already have the application installed, proceed to the next step.
    3. Launch Microsoft Remote Desktop from your Mac's Applications folder
      Mac Applications RDC
    4. After launching the Remote Desktop application, you will be presented with an empty list of remote connections. Click "New" to create a new connection and launch the configuration screen. 
      New Connection
    5. Give the connection a name in the Connection Name field. This can be anything that you like,
    6. Enter the Fully Qualified Domain Name of the workstation you are trying to connect to in the PC Name field. This is the asset name of your workstation (HSG-WD_###) followed by "housing.wisc.edu"
    7. In the Username field, enter your Housing username (this may be different than your NetID)
    8. Enter your Housing password in the Password field
      Mac OS RDC Config
    9. After entering the necessary information, close the configuration window. Once you return to the Configuration List, you will see the new configuration you created. 
    10. To initiate the remote desktop connection, double click the connection. You may get a security certificate warning when trying to connect. Click "continue" to proceed. 
      Certificate Error
    11. When you are ready to terminate the remote session, please Log Off instead of Disconnecting from or Locking the workstation. 




    Keywords:remote desktop connection rdc desktop windows mac pc   Doc ID:30750
    Owner:Mike C.Group:UW Housing
    Created:2013-06-14 15:30 CDTUpdated:2019-01-07 17:27 CDT
    Sites:UW Housing
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