Topics Map > DOCUMENT TYPE > Reference

HRS - Chat with an Agent!

Click the LiveChat icon to initiate a chat session. Then, simply fill out the short form to start chatting with a UW Service Center Support technician.

click here to initiate chat

Chat with HRS support from 7:45 AM to 4:30 PM, Monday through Friday.

If you have problems initiating a LiveChat session, or need assistance with your NetID, password, or other account information, please call the UW Service Center Support Team. HRS administrators can use their dedicated Affinity Group contacts to reach us (available here: https://uwservice.wisc.edu/help/webform.php).

LiveChat Features

LiveChat provides the following features:

  • Compatible with many popular web browsers
  • Convenient access to the UW Service Center Support Team without using a phone
  • Same great help you've come to expect from the UW Service Center Support Team

LiveChat has been tested and is known to work with the following web browsers/OSs:

  • Internet Explorer 7.x and 8.x (Windows 7, Vista and XP)
  • Firefox 3.x (Mac OSX 10.3.x & newer) (Windows Vista and XP)
  • Opera (9.x versions)
  • Safari (Mac OSX 10.3.x & newer).

Chat with HRS support from 7:45 AM to 4:30 PM, Monday through Friday.

If you have problems initiating a LiveChat session, or need assistance with your NetID, password, or other account information, please call the UW Service Center Support Team. HRS administrators can use their dedicated Affinity Group contacts to reach us (available here: https://uwservice.wisc.edu/help/webform.php).




Keywords: livechat uw service center support team web chat support current status java jabber openfire spark wiscchat webchat service help   Doc ID: 17972
Owner: Chris G.Group: Human Resource System (HRS)
Created: 2011-04-12 19:00 CDTUpdated: 2014-04-04 14:19 CDT
Sites: Human Resource System (HRS)