BN - Retro Benefits Review Process

GENERAL DESCRIPTION:

When an enrollment is entered into HRS, or a job row is entered affecting eligibility for an existing benefit enrollment, and the date for the deduction has already passed, a retro deduction will be created. This document walks a Benefit Administrator through the process of reviewing benefits retro pages.

PROCESS CONSIDERATIONS:


You may click on the links below to navigate directly to a section:


UPDATE RETRO DEDUCTION RESULTS:

1.  Navigate to Payroll for North America → Retroactive Payroll → Benefits/Deductions → Process and Review Requests → Update Retro Ded Calc Results. Enter the employee's ID number (Empl_ID).

2.  Use the drop down menu to select the Retro Ded Process Flag value of Calculated and click the Search button.   All calculated requests should be reviewed for the upcoming payroll.
Retro Search Screen
3.  The results for this employee's calculated Retro Deductions will be displayed. To view all of the retro deductions on a single page, click the View All button. Otherwise, to view each individual retro deduction, click the Next icon.
Update Retro Results

The key fields to review on this page include:

  • Pay End Date = the last day of the current payroll cycle
  • Benefit Plan = the plan the deduction has been calculated for.  A list of Benefit Plans are available in  BN - Plan Types, Benefit Plans, and Payroll Deductions Job Aid.
  • Coverage Code = the level of coverage the deduction has been calculated for.  A list of Coverage Codes are available in BN - Using Health Insurance Coverage Codes and Relationships.
  • Deduction Code = the payroll deduction code that matches up with the Benefit Plan.  A list of Deduction Codes are available in BN - Plan Types, Benefit Plans, and Payroll Deductions Job Aid.
  • Deduction Class = Indicates the tax status of the deduction.  Values are B for Before Tax, A for After Tax, N for Nontaxable, and T for Taxable.
  • Old Ded Amount = the amount previously calculated as the employee's deduction for that Benefit Plan and level of coverage.
  • New Ded Amount = the new amount calculated as the employee's deduction for that Benefits Plan and level of coverage.
  • Override Ded Amount = Will default as blank.  Benefit Administrators have the ability to override the amounts calculated by the system and enter the dollar amount to be refunded or deducted for each Benefit Plan and level of coverage.
  • Retro Ded Amount = the net result of the old deduction, new deduction, and any override deduction amounts.  If this value is negative, the employee will be refunded that dollar amount for that Benefit Plan and coverage level.  If the value is positive, the deduction will load and appear on the employee's payroll check for that Benefit Plan and coverage level.
  • OK to Process = a check in this box indicates that the requests are calculated correctly and are ready to be loaded to the employee's paysheet.  To prevent the deduction or refund from taking place, a Benefit Administrator can uncheck this box.
  • Retro Statuses = there are 6 possible values for this field shown below.  Retro must be in a calculated status to load to the paysheet.
    • Calculated = The request has been successfully run through the calculation process. This request will load to the next available paysheet.
    • Extracted =The request is in the middle of the calculation process
    • Invalidated = The request is a duplicate individual request
    • Loaded to Paysheet = The request has loaded to a paysheet and cannot be edited.
    • Not Processed =The request has been triggered but no processing has occurred
    • Rejected = The request cannot be processed because it contains incorrect data

4.  The Benefit Administrator must review all fields for each calculated Benefits Retro request for accuracy.  If there are no changes that need to be made, then no further action needs to be taken - the deduction or refund will take place on the next available payroll check.  However, if a Benefits Administrator realizes that a retro deduction has calculated incorrectly, one of the following steps must be taken:

  • Uncheck the OK To Process checkbox for that Benefit Plan so that the calculated deduction or refund does not load to the employee's check
  • Enter an Override amount on the Retro Ben/Ded Calc Results so that the correct deduction or refund is loaded to the paysheet
  • Create a WiscIt ticket indicating the correct deduction or refund that should be loaded using a Payline Adjustment. If you have further questions, you can request that someone from the Service Center Benefits team contact you as well.

ADDITIONAL RESOURCES

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