UWSC Support - Cypress Reporting Access and ASG Cypress software instructions

GENERAL DESCRIPTION:

Cypress is an Electronic Report Distribution program that the UW Shared Service supports in liaison to the UW Madison DoIT Reporting team for various human resources reporting needs. This document will be used by University System human resources staff for installing the program, ASG-Cypress, on an end user's computer.

PROCESS CONSIDERATIONS:

Access to the Cypress Web Client

Internet Explorer version 10 (or later) requirements

The following changes within Internet Explorer will be required to be made to be able to access the Cypress reporting production web site. 
  • Open Internet Explorer and navigate to http://cypress.doit.wisc.edu.
  • In the Internet Explorer browser menu, click the Settings menu (Cog icon).
  • Select the "Compatibility View Settings".
  • Check to see that wisc.edu is not listed.
  • REMOVE wisc.edu from the list.
Cypress Compatiblity View
Cypress Active X
You may click on the links below to navigate directly to a section:

Remove Old Cypress Client Software Instructions

  Users should uninstall/remove any previous versions of Cypress prior to installing the latest version of the software.
  • Note: you may need the help of your local IT support person to add/remove software.
  1. Access your computer's Programs and Features menu by typing appwiz.cpl into your Windows Search menu (AKA Cortana).

  2. Cypress Remove

  3. Locatethe Cypress programs that are installed on your computer and click the Uninstall button while selecting each of the Cypress programs individually.

    Remove/Uninstall the Cypress UI program first.

  4. Remove Cypress

  5. Remove the Cypress UI program first and then remove all other listed programs (see image above).

  6. After removing all previous versions of Cypress, there is no need to restart your computer. 

Installing Cypress Version 9 (latest) Software

  1. Go to https://reportdistribution.doit.wisc.edu/cypress/launch-cypress/.

  2. Scroll down to the "Installation Instructions" section on the page.

  3. Cypress Software link

    Click the "link" to start the installation.

  4. Click "Run" on the dialog box at the bottom of your screen.

  5. Cypress Install - Run

  6. The installation will start.

  7. *NOTE  If you are prompted with anything related to the safety of the software (see image below), go ahead and allow the installation to run anyway.

    Click "More info"
    to allow the program to run.

    Cypress Install 7

    Then click "Run Anyway"

    Cypress Install 5

  8. The installation will start. Accept all default settings of the installation and view/agree to the terms of usage.

  9. When the installation is complete, go to the Cypress Launch page and click the "Launch Cypress Installed Client (V9)*" link.

  10. You will see the Report Distribution Full Client page.

  11. Check the items in the Internet Explorer Versions 10 or Later Requirements (above) section to see to it that your browser settings are set up correctly for access.

  12. Click the link/button to activate Cypress.

  13. Start Cypress

  14. You might be prompted for "DocuVault Reconnection". 

    Click "Try Again" or "Retry" to this error.

  15. Type in your userID and password (no domain needed here).

    Cypress Login

  16. Cypress "Main Window" will open and you can start using Cypress.


ADDITIONAL RESOURCES

Related KBs:

Related Links: