UW Digital ID (One-Time Password) - Testing an OTP Token
This document will summarize the steps you will take to test an OTP device.
Customer Instructions
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Navigate to https://uwdigitalid.wisconsin.edu and log in with your institutional credentials.
If you experience problems logging into this page please refer to the following KB document: 13942
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Click your OTP token request on the My Digital IDs page.
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Click Test Device in Available Actions.
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Generate a code on your OTP token. Please refer to this KB for instructions on getting a code from your particular token: 33235
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Enter the six-digit OTP passcode and click Test Device.
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If you see Device authenticated successfully, then your OTP token is tested and valid.
LRA Instructions
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Navigate to https://uwdigitalid.wisconsin.edu and log in with your institutional credentials.
If you experience problems logging into this page please refer to the following KB document: 13942
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Search for the customer's request by entering the customer's name into the Name field and selecting the "Completed" status.
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Select the customer's OTP request.
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Credential the customer as described in this KB document: 68615
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Click Test Device in the Available Actions panel.
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Generate a code on the OTP token. Please refer to this KB for instructions on getting a code from the particular token: 33235
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Enter the six-digit OTP passcode and click Test Device.
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If you see Device authenticated successfully, then the OTP token is tested and valid.