DoIT Internal Operations - Work Schedule, Planned and Unplanned Absence

This document outlines expectations regarding work schedule, planning for an absence, and responsibilities associated with an unplanned absence. Failure to comply with these expectations may result in disciplinary action for attendance violation.

The Internal Operations Team adheres to the DoIT Attendance Policy. Click here to see the full policy details.

Work Schedule

  • Members of the Internal Operations Team will designate a weekly ongoing schedule. 
  • If the schedule includes onsite and remote work, staff will work onsite as scheduled. 
  • If a planned or unplanned absence falls on a primary onsite workday, they will adjust their schedule as described below.
  • Staff may be required to attend meetings, training, and other functions onsite which may include days they would customarily work remotely. These requirements will be scheduled and communicated at least one week in advance.

Prepare to Be Out of Office

Planned Absence

  • To request time off staff will email their supervisor. 
    • Requests for two days or less will be submitted at least three days in advance. 
    • Requests for more than two days in length will be submitted at least two weeks in advance.
  • Staff will add the approved absence to their personal calendar by creating an event and blocking the related amount of time. 
  • They will also invite internal-operations-team@office365.wisc.edu to the event. Adding the planned absence to the shared calendar.
  • Staff will plan so the units and/or departments they support are covered while they are away. 
    • This work will be done at least one day in advance of their planned absence.
    • Staff will consult their supervisor with any questions or concerns about arranging coverage. 
  • Staff will create and publish an automatic reply during their planned absence so the units and/or departments they support know who to contact.
  • If the planned absence falls on their primary onsite workday, staff will work through these steps in the following order:
    • Staff will trade primary onsite workdays with another team member within the same work week or within five workdays, where possible.
    • Staff will consult their supervisor with any questions or concerns about arranging coverage.
    • Staff will email their supervisor, notifying them of the trade in primary onsite workdays.
    • Staff will update their personal and the shared team calendar to reflect the change.

Unplanned Absence

  • In the case of an unplanned absence (notice less than three days), staff will email their supervisor prior to the start of their scheduled shift.
  • If able, staff will create and publish an automatic reply during their unplanned absence so the units and/or departments they support know who to contact.
  • If able, staff will post a message in the Internal Operations Team Channel, letting the team know they will be out of the office unexpectedly. 
  • If the unplanned absence falls on their primary onsite workday, staff will:
    • Trade primary onsite workdays with another team member within the same work week or within five workdays.
      • Staff will email their supervisor, notifying them of the trade in primary onsite workdays. And may request to work remotely during the unplanned absence.
    •  If the staff member does not trade primary onsite workdays, they will use paid time off and will not work during their unplanned absence.

Onsite Support That Falls on Remote Workday

  • If onsite support is needed on a remote workday, staff will work through these steps in the following order:
    • Trade primary onsite workdays with another team member within the same work week or within five workdays.
    • If a trade is not possible, they will work onsite additional hours or a day of the week.
    • Staff will consult their supervisor with any questions or concerns about arranging coverage. 
    • Staff will email their supervisor, notifying them of the trade or additional onsite hours or workday.
    • Staff will update their personal and the team calendar to reflect the change.

Add Absence to Team Calendar

Using Office 365

Create New Event

From your personal calendar, create a New event.

From your personal calendar click on New event

Enter the details and invite the Internal Operations Team (internal-operations-team@office365.wisc.edu).

Enter the event details and invite the Internal Operations Team

Select Free, so the event does not block the calendars of those who accept it.

Select Free within the event details

Click Send.

See Event on Calendar

To see the event on the Internal Operations Team calendar, Go to Groups and find the Internal Operations Team.

Find Internal Operations Team within Go to Groups

Be sure Events is selected under Internal Operations Team.

Then click on View in calendar to see events on the team calendar.

Select events and click on View in calendar to see events on the team calendar

Using Microsoft Outlook Desktop Application

Create New Event

From your personal calendar, create a New Event (Mac) or a New Appointment (PC).

     Create new event in your personal calendar  OR  Create new appointment in your personal calendar

Enter the details and invite the Internal Operations Team (internal-operations-team@office365.wisc.edu).

Enter the event details and invite the Internal Operations Team

Select Free, so the event or appointment does not block the calendars of those who accept it.

Select Free so the event does not block other people's calendar

Click Send.

See Event on Calendar

To see the event or appointment on the calendar, select the Calendar icon. Then find the Internal Operations Team in Groups (Mac) or All Group Calendars (PC).

To see the event, find Internal Operations Team within Groups OR  To see the event, find Internal Operations Team within All Group Calendars

Select your preferred view of the calendar.

Select your preferred view to see events on the team calendar

Set Automatic Reply

Using Office 365

Click on the Settings icon in the top right corner of the screen.

Click on the Settings icon in the top right corner

Within Settings select Account and Automatic replies.

Within the menu select Account and Automatic replies

Enter your out of office details and click Save.

Enter out of office details and click save

Using Microsoft Outlook Desktop Application

Click on File.

Click on File.

Within Account Information select Automatic Replies (Out of Office).

Select Automatic Replies within Account Information

Then click on Send Automatic Replies. Enter your out of office details.

Within Send Automatic Replies, enter your out of office details.

Click OK.

Add Onsite Workday to Team Calendar

Using Office 365

Create New Event

From your personal calendar, create a New event.

Create a new calendar event

Enter the event details and invite the Internal Operations Team (internal-operations-team@office365.wisc.edu).  

Enter the event details and invite Internal Operations Team        

Select Free, so the event does not block the calendars of those who accept it.

Select Free so invite does not block calendar for those who accept it

Make recurring if your onsite workday follows a repeating pattern.  

Make recurring if hours or days repeat

Click Send.

See Event on Calendar

To see the event on the Internal Operations Team calendar, Go to Groups and find the Internal Operations Team.

Go to Groups to see Internal Operations Team calendar

Be sure Events is selected under Internal Operations Team.

Then click on View in calendar to see events on the team calendar.

To see events on Internal Operations Team calendar

Using Microsoft Outlook Application

Create New Event

From your personal calendar, create a New Event (Mac) or a New Meeting (PC).

Click on New Event  OR   Click on New Meeting

Enter the event details and invite the Internal Operations Team (internal-operations-team@office365.wisc.edu).  

         Add new event details in the application

Select Free, so the event or meeting does not block the calendars of those who accept it.

Select Free in application, so event does not block calendars

Make recurring if your onsite workday follows a repeating pattern.  

Can make recurring if the event follows a repeating pattern

Click Send.

See Event or Meeting on Calendar

To see the event or the meeting on the calendar, select the Calendar icon. Then find the Internal Operations Team in Groups (Mac) or All Group Calendars (PC).

          Find the Internal Operations Team in Groups within the application  OR  Find the Internal Operations Team in All Group Calendars within the application

Select your preferred view of the calendar.

Select your preferred calendar view within the application



Keywords:
Internal Operations Team, out of office, vacation, PTO, paid time off, planned absence, unplanned absence 
Doc ID:
144029
Owned by:
Christine C. in DoIT Internal Ops
Created:
2024-10-24
Updated:
2025-07-09
Sites:
DoIT Internal Operations Team