KB Author Training - Overview

This document contains an overview and a table of contents for the 'KB Author Training' series of documents.

About:

This series of training documents is directed at KnowledgeBase users who will author KB content in the KB Admin Tools. Our goal is to provide new document authors with a online resource to replace or supplement in-person training. Upon completing the series, readers will be able to:

  • Access the KB Admin Tools.
  • Create and publish new KB documents.
  • Search for and edit existing KB documents.
  • Upload attachments to document-specific and shared attachment folders.
  • Control document formatting with the WYSIWYG (design) editor and Quick Code buttons.
  • View and understand document version and revision information.

Structure:

Each document in the series contains background information on a specific task performed by KB authors as well as an exercise designed to provide hands-on experience with that task. The exercises in each document are intended to be completed in sequential order. Throughout the series, readers will create and update a test document using the techniques presented in each document.

The instructions assume that the reader has an active account on a KB site. If you do not have an account on your KB site or you are not sure, please contact your KB site administrator(s).

Table of Contents:

  1. KB Author Training - Creating a New Document
  2. KB Author Training - Editing an Existing Document
  3. KB Author Training - Title, Keywords, and Summary Fields
  4. KB Author Training - Body Field - Editor Options: Design (WYSIWYG) or HTML mode
  5. KB Author Training - Body Field - Design (WYSIWYG) Editor Controls
  6. KB Author Training - Body Field - HTML Editor Quick Code Buttons
  7. KB Author Training - Attachments and Revisions


Keywords:train learn howto how series documents author create new table of contents table TOC contents about   Doc ID:23277
Owner:Teresa A.Group:KB User's Guide
Created:2012-03-16 12:55 CSTUpdated:2019-11-11 09:42 CST
Sites:KB Demo, KB Demo - Child Demo KB, KB User's Guide, University of Illinois System
Feedback:  22   1