ADMIN TOOLS TAB - Topics
Well thought out topic creation improves content discoverability by allowing users to browse intuitively through related subject areas rather than relying solely on keyword searches. Careful topic creation and maintenance also provides a clear site map and built-in navigational links. This document will review helpful ways to organize your content via Topics
A structured topic hierarchy promotes:
- consistency across authors
- supports scalable growth as content libraries expand<
- and makes it easier to maintain, review, and govern documents over time.
Additionally, topics can help:
- reduce duplicate content
- identify gaps in knowledge coverage
- support reporting and analysis
- create a more user-friendly experience for both new and experienced users
Documents can be associated with multiple topics and levels within the hierarchy, as a result, the system offers flexible classification that enhances content accessibility and overall knowledge management effectiveness.
- With the correct permissions, you may:
- Create one or many topics, sub-topics and create a topics tree.
- Categorize documents for filtering from the KB Admin Tools and/or from your internal and/or external sites.
- Make certain topics visible on your internal and/or external KB sites.
- Create a topics tree for your sub site(s).
- Create Topic-dependent Footers that only appear on documents assigned to a specific topic.
- Create a Meta-Description page to define what your topic is and is not.