KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site

This document describes how your users can find the documents they seek.

There are a number of ways to search for documents on your Live KB Site site. The following links detail on the various search methods:

  1. Keyword and Title search
  2. Attachment search
  3. Topic search
  4. Narrow your search
  5. Details on the search results page
  6. Advanced search
  7. Quick search options
  8. Subscribe to changes