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Recommended naming conventions

Please be aware that if you upload a file with the same file name as an existing item, it will replace that item.

When uploading files to the Knowledgebase, we recommend including the following information in the file name:

For example, if you have a JPEG image of Bucky Badger's headshot, consider the following format for your file name:


The key is to be descriptive but relevant. A user should understand what the file contains simply by reading the file name title.

An example of a filename to avoid would be:

Bucky Badger's photo.jpg

Helpful Tips:

Image Guidelines


Capturing screenshots

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