KB User's Guide - SitePref Tab - Content Modules

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The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on your Internal /or External KB page. There is no limit to the number of Custom Modules you can create. This document will show you how to modify delivered Content Modules and show you the basics of how to create a Custom Module. We will also refer to different kinds of Custom Content Modules.

Content Modules

There are three delivered KB Content Modules:

  1. News and Announcements - Displays news content.
  2. Top Documents of the Week - Displays documents most recently viewed.
  3. Most Recently Updated Docs - Displays documents most recently edited and set to the status of Active.

Modify a Delivered Content Module

You may update the name of a delivered Content Module by navigating to the SitePref > Content Modules link > Content Modules screen. Put your cursor in the Module name field and update to something more relevant to your users. In the image below, a red arrow is pointing to and editable field. You may enter text that is more user specific, for example: "Atmospheric and Oceanic Sciences News". Be sure to click on the Update button on the bottom of the screen to save your work.

Create a Custom Content Module

To create a Custom Content Module, go to the SitePref > Content Modules link on the left navigation bar. This will lead you to the Content Modules screen.

You can set the following attributes for your Custom Content Module:

Example: In the image below, you will see two Custom Content Modules and a delivered Content Module :

  1. Display the Content of a single KB document - "Move to Production and Meetings" shows an embedded Google Calendar whose code/content resides on a single KB document.
  2. Display a custom list of docs in the sequence of your choosing - Meteor Data lists three specific documents selected by the Admin.
  3. Most Recently Updated Documents is a delivered Content Module.

Display Content of a Single KB Document

Create a KB document with the content (e.g. images, links, tables, Google Calendar Code) you want displayed in your Custom Content Module. Enter that single document ID number in the DocID(s)/URL field to display the body of that document. In the image below, the document ID 36843 is circled in red.

Display Custom List of Documents

You may display a specific list of documents in the order of your choosing. In the Doc ID(s)/URL field, place a comma delimited list of the documents your would like displayed. In the image below, you will see three comma delimited document IDs for the Custom Module called, "Meteor Data".

Content Modules: Expand and/or Collapse

After creating Content Modules that best suit your KB site, you will see a downward pointing arrow/ chevron in the right corner. This arrow indicates that the Content Module is collapsible and then expandable. The KB will remember what you choose to collapse/expand and remember the next time you visit your Live site.

See Also: