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A structured topic hierarchy promotes:

• consistency across authors
• supports scalable growth as content libraries expand<
• and makes it easier to maintain, review, and govern documents over time. 

Additionally, topics can help:

• reduce duplicate content
• identify gaps in knowledge coverage
• support reporting and analysis
• create a more user-friendly experience for both new and experienced users

Documents can be associated with multiple topics and levels within the hierarchy, as a result, the system offers flexible classification that enhances content accessibility and overall knowledge management effectiveness.

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•  With the correct permissions, you may:
  
  
  • Create one or many topics, sub-topics and create a topics tree.
  • Categorize documents for filtering from the KB Admin Tools and/or from your internal and/or external sites.
  • Make certain topics visible on your internal and/or external KB sites.
  • Create a topics tree for your sub site(s).
  • Create Topic-dependent Footers that only appear on documents assigned to a specific topic.
  • Create a Meta-Description page to define what your topic is and is not.

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