- KB Author Training - Editing an Existing Document
- KB User's Guide - Documents Tab - Find & Replace Text
- KB User's Guide - General Info - Live Search Results Screen and Its Features
- KB User's Guide - Documents Tab - Attachment Search
- KB User's Guide - Documents Tab - Why are some links on the left grayed out?
- KB Author Training - Attachments and Revisions
- KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site