1. KB Author Training - Editing an Existing Document
2. KB User's Guide - Documents Tab - Find & Replace Text
3. KB User's Guide - General Info - Live Search Results Screen and Its Features
4. KB Author Training - Attachments and Revisions
5. KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site
6. KB User's Guide - Documents Tab - Why are some links on the left grayed out?
7. KB User's Guide - Documents Tab - Attachment Search