1. KnowledgeBase Search Tips
  2. KB Author Training - Editing an Existing Document
  3. KB Author Training - Attachments and Revisions
  4. KB User's Guide - Documents Tab - Searching for Documents
  5. KB User's Guide - SitePref Tab - Searching / Sorting Options
  6. KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools
  7. KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site
  8. KB User's Guide - News Tab - Searching for News Items
  9. KB User's Guide - Documents Tab - Default Keywords
  10. KB User's Guide - Documents Tab - Advanced Search
  11. KB User's Guide - KnowledgeBase Search Tips