How to Print from a Library Kiosk (Video and Written Instruction)

This KB will show and tell you the process of printing via PaperCut on a library desktop computer (autologin and login computer) as well as a few troubleshooting steps if there is an issue.

Autologin Kiosk Printing Process (Video)

  • No sound on the video.

Autologin Kiosk Printing Process (Written)

  1. Once a print job has been sent to the desired printer, a “New Print Job - Alternate Credentials” window will appear. It may take a bit to load.
  2. Review the information on the popup. The popup will tell you how much the print job will cost. 
  3. In the textbox, enter the NetID or 10-digit Print Card Number that will pay for the print job.
    1. A NetID is the same as the username you login to MyUW. A Print Card number is not the same as a WisCard number. 
  4. Click "OK".  
  5. Go to a print release station and sign in with the same account that was entered in step #3. 
    • The popup that shows up when someone prints a job to a printer before they can walk to the release station.

Login Kiosk Printing Process (Video) 

  • No sound on the video.

 Login Kiosk Printing Process (Written)

Paying with the Same NetID as Logged in With

  1. Once a print job has been sent to the desired printer, a “Printing Confirmation” window will appear. It may take a few seconds. 
  2. Please check if the information about the print job is correct. Note that this screen will let you know how much the print job will. 
  3. If you would like to pay with the same NetID (username you logged in with) that you signed into the computer with, click "OK" at the bottom right.
  4. Go to a print release station and sign in with the same NetID that was listed above. 
  5.  
    • The popup someone would see when they go to print. What is important about this page is to in the textbox type in a NetID.

Paying with a Print Card or a Different NetID than the One Used to Login to the Desktop 

  1. Once a print job has been sent to the desired printer, a “Printing Confirmation” window will appear. It may take a few seconds. 
  2. Please check if the information about the print job is correct. Note it will tell you how much the print job will cost.
  3. Use the drop down menu to select "Specify a different NetID or Print Card Number".
  4. Printing pop up, this shows the dropdown menu.
  5. Click "OK".
  6. In the textbox, enter in the Print Card Number or a different NetID than the one used to login to the desktop. (The screenshot below shows adding a NetID)
  7. The popup someone would see when they go to print. What is important about this page is to in the textbox type in a NetID.
  8. Click "OK".
  9. Go to a print release station and sign in with the same Print Card Number or NetID that was entered in step #5 above. 

 Troubleshooting and Notes 

  • Make sure the same NetID/print card number that was used to send the job to the printer was used on the release station.
  • A NetID is the same as the username you login to Canvas with and the first part of your UW-Madison email. 
  • Make sure the desired printer was selected for the job to be sent to.
  • If the print job does not print and the two notes above are correct, have a staff member check on the paper and ink in the printer.


Keywords:
Printing How-To Videos Auto Login Autologin Kiosk Login Computer PaperCut Paper Cut desktop
Doc ID:
144910
Owned by:
Ava B. in Libraries
Created:
2024-11-22
Updated:
2024-12-09
Sites:
UW-Madison Libraries