Request a Copy Failure - Server Error in '/illiad/OpenURL' Application

Addressing patron issues regarding failure to "request a copy," searching for sources via Library website.

When prompted with the following image when attempting to "request a copy," while searching for sources via Library website:

 
imageThe specific source will be unavailable to the patron through UW-Library search. They must request it via Interlibrary Loan client: https://www.library.wisc.edu/services/borrow-renew-request/interlibrary-loan/. 


Keywords:
Server, Error, in '/illiad/OpenURL' Application, application, inter, interlibrary, interlibrary loan, ill, ILL, request, a, copy, article
Doc ID:
78538
Owned by:
Katie S. in Libraries
Created:
2017-12-05
Updated:
2024-11-25
Sites:
UW-Madison Libraries