Outlook (macOS) - Mapping a Service Account

Follow these steps to map a service (role-based) account in Outlook on macOS.

These steps apply to Outlook licensed with a 2016 or 2019 volume license or an Office 365 subscription. To check your Outlook licensing, follow these steps from Microsoft.
  1. Open Outlook.
  2. From the top-left of the screen, select Outlook > Preferences...
  3. In the preferences window, click on Accounts.
  4. Near the bottom left of the accounts window, click the + (plus) button and select New Account...
  5. Enter the email address of the service account you'd like to map.
  6. Click Continue.
  7. When prompted for a UW-Madison login, enter your NetID credentials.
  8. Click Log In.
  9. If prompted, authenticate this login with your MFA device.
  10. Click Done.



Keywords:2016 2019 o365 office 365 role based map connect email mail   Doc ID:93181
Owner:David H.Group:Learning Support Services
Created:2019-07-16 15:42 CDTUpdated:2020-07-08 13:48 CDT
Sites:Learning Support Services
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