Windows - Remote Access to Windows

How to use Remote Desktop in Windows to connect to a remote Windows computer.

Please review the Prerequisites section of this article. If you do not meet one of these prerequisites, or you have trouble following any steps, please contact the TechZone.


  • Remote access must be enabled on the remote computer. This has already been done for most computers.
  • You must know the IP address of the remote computer.
  • You must know your username and password on the remote computer. In most cases, your username is your NetID.
  • The remote computer must be powered on. Please consider leaving your computer on at all times to ensure you can connect remotely.
  • GlobalProtect VPN must be installed on the local computer. See WiscVPN - Overview for steps to install and connect.


  1. Connect to VPN.
  2. Open Remote Desktop Connection.
  3. In the "Computer" field, enter the IP address of the remote computer.
  4. Click Connect.
  5. Enter the username and password of your account on the remote computer and click OK.
  6. If you see a warning about the "identity of the remote computer," check Don't ask me again for connections to this computer and click Yes to proceed.

Display Options

In multiple-monitor setups, Remote Desktop Connection defaults to only displaying on one of the monitors. However, it can be configured to display the remote computer on both monitors.
  1. Make sure your remote connection is not active. If it is active, disconnect by clicking the "x" button in the control bar.
  2. In the Remote Desktop Connection home screen, Click Show Options in the bottom-left corner
  3. Select the Display tab
  4. Check Use all my monitors for the remote session
  5. Click Connect


After connecting to your remote computer, you should see your normal desktop or any programs you had open when you last used the computer. You can interact with the remote computer the same way you normally would. Along the top of the screen, you'll see the Remote Desktop Connection control bar:
  • The pin button "pins" the bar to the top of the screen. It will be pinned by default. If you unpin the control bar, it will disappear until you touch the top of the screen with your mouse.
  • The connection strength button shows how strong your connection is.
  • The IP of the remote computer is displayed in the middle of the bar.
  • The right side of the bar has the normal Windows controls for minimizing, restoring/maximizing, and closing.


To disconnect from the remote computer, click the "x" button in the control bar.

See Also:

Keywords:win remote rdp rdc desktop connection login logon sign in access vpn   Doc ID:98937
Owner:David H.Group:Learning Support Services
Created:2020-03-16 15:49 CDTUpdated:2020-03-19 09:54 CDT
Sites:Learning Support Services
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