Topics Map > Lumen Overview

Lumen: Open Help Tickets and Known Issues

A centralized location for all open tickets with the vendor. All issues/upgrades that impact end users will be listed here.

Open Tickets:

Although we regularly check in with the vendor for status updates on open tickets, they have their own methods for prioritizing development requests and bug fixes that can sometimes result in our tickets not being resolved for several weeks (or months).
Guide:
  • No open tickets
*Contact Jen Brown (jennifer.brown@wisc.edu) or Anne Eckenrod (anne.eckenrod@wisc.edu) for all Guide related issues.
Lumen Courses
  • No open tickets
Lumen Programs
  • No open tickets
Lumen Structures
  • No open tickets
Lumen Exams
  • No open tickets
*Contact Melissa Schultz (melissa.r.schultz@wisc.edu) or Michelle Young (michelle.young@wisc.edu) for Lumen Courses, Programs, Structures, Exams, or Badge related issues.

Current Pending Upgrades:

Guide
  • No current upgrades
Lumen Courses
  • No current upgrades
Lumen Programs
  • No current upgrades
Lumen Structures
  • No current upgrades
Overall System
  • No current upgrades

Recent Upgrades:

Guide
  • Addition of the "Print by Tab" PDF option
  • Additional fields added to the set up of each Guide page to create a connection to the academic structure in the data (TCFDB)
Lumen Courses
  • No recent updates to the Lumen Courses form.
Lumen Programs
  • No recent updates to the Lumen Programs form.
Lumen Structures
  • Fix to the "submit workflow" button.
Overall System
  • Update the site CSS (custom style sheeting), removing all caps headers, updates to tables for accessibility and fixes to the course bubbles.




KeywordsCourseleaf, issues, broken, help tickets, open tickets, upgrades   Doc ID97228
OwnerMelissa S.Group Lumen and Guide
Created2020-01-21 09:48:20Updated2023-11-06 11:23:28
Sites Lumen and Guide
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