Learn@UW/D2L - Potential Problem Enrolling Users Who Can be Auto Enrolled in Groups or Sections

You may encounter a problem if you attempt to manually enroll a user in a course if the user can be auto enrolled into groups or sections.

Possible problems are:

  • The enrollment process may take several minutes.

  • Attempting to enroll the user through the Classlist triggers the message:

    An Unexpected Error Has Occurred
    Please attempt to add action again.
  • Attempting to enroll the user through Self-Registration triggers an Internal Server (500) Error.

This is a known issue.

You will need assistance to resolve either of these problems. If you are at UW-Madison, please contact the DoIT Help Desk. Otherwise, contact your campus help desk.

Keywords:brightspace learn@uw learnuw d2l desire2learn enroll user auto group section role Unexpected Internal Server Error known issue   Doc ID:8114
Owner:Rhianna C.Group:Learn@UW Utility
Created:2008-08-20 19:00 CDTUpdated:2020-01-30 14:03 CDT
Sites:DoIT Tech Store, Learn@UW Utility
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