Learn@UW/D2L - Possible Problem Posting Discussion Messages Using Internet Explorer

If you are using Internet Explorer, there is a slight chance you will encounter difficulties posting a message or replying to an existing message in the Discussions tool.

The symptom is that the browser stalls. The problem is caused by a missing internally stored value in a user's account settings. This problem does not occur if you are using other supported browsers such as Firefox.

This is a known issue.

If you experience this problem, you can resolve it as follows:

  1. Select Account Settings from the drop-down at the right of the minibar.
  2. Select the "Account Settings" tabbed page if not already there.
  3. Click Save.

You will then be able to post messages or reply to existing messages in the Discussions tool using Internet Explorer. The problem should not re-occur in the future.

Keywords:brightspace learn@uw learnuw d2l desire2learn post discussion message internet explorer browser stall known issue   Doc ID:9708
Owner:Rhianna C.Group:Learn@UW Utility
Created:2009-04-22 19:00 CDTUpdated:2020-01-30 14:03 CDT
Sites:DoIT Tech Store, Learn@UW Utility
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