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Learn@UW - Recommended Software and Browsers

This document contains the list of recommended web browsers, settings, and software for use with Learn@UW. Please note that the information below is from the Software Vendor. Alternative and newer versions of the listed operating systems and browsers may or may not work properly with Learn@UW in certain cases, but there should be no expectation that they do. We will submit any reported problems to Desire2Learn for newer operating systems and browsers.

For information on which browsers are recommended for use with Canvas, click here.

Recommended Browsers

OS Supported browsers, recommended  Minimal browser support,
to be phased out within a year
  • Internet Explorer 9, 10, 11
  • Firefox (newest)
  • Chrome (newest)
  • Firefox 24 to less than newest 
Mac OS X
  • Safari 5.1 or 6
  • Firefox (newest)
  • Chrome (newest)

    Tablet support
    for Desktop Web  
    • Android (newest)
    • iPad Safari (newest)
    • Playbook Browser (newest)
    • Microsoft Surface Internet Explorer 10 

      Mobile web
      • iOS 6 to newest
      • Android 4.0 to newest
      • Blackberry 7, 10
      • iOS 5 (Safari 5.1)
      • Android 2.2, 2.3, 3.2
      • Blackberry 6

      Recommended Settings

      1. Make sure that the browser is set to accept cookies (from both 1st party and 3rd party). See Web Browsers - Cookies FAQ for details (use the "managing cookies" links on the bottom of the page).
      2. Javascript must be enabled. See Web Browsers - Enabling Javascript
      3. In addition to the list above, any browser on any platform that supports Javascript and allows cookies should work with the system.

      Recommended Software

      The following software should be installed for full functionality within the Learn@UW site:

      • Sun Java Runtime Environment 6 or greater is required for Online Rooms. See Windows - Installing Sun Java. Mac OS system updates include Java.
      • Adobe Flash Player 10.1 or greater is required to use the Record Audio and Record Video features.

      See Also:

      Keywords:learn@uw learnuw uw d2l desire2learn recommended web browsers systems client system recommendations supported internet explorer chrome firefox android iOS safari playbook blackberry required settings issues javascript java software   Doc ID:3210
      Owner:Andrew S.Group:DoIT Help Desk
      Created:2004-09-15 19:00 CDTUpdated:2016-09-30 16:24 CDT
      Sites:DoIT Help Desk, Learn@UW Madison, Learn@UW Utility
      Feedback:  143   61