Canvas - Support Options at UW-Madison (UW-Madison)

General support for Canvas is handled by the DoIT Help Desk. See Get Help from DoIT for information about how to contact the Help Desk. You can also find UW-Madison specific KnowledgeBase articles on Canvas.

Learning technology consultants from DoIT Academic Technology are also available by appointment for one-on-one Canvas consultations. Consultants can advise faculty and instructional staff on how to effectively use the LMS to support student learning. Consultants can also provide information about other useful resources.

To request an appointment, please contact the DoIT Help Desk and include questions, course information and contact details. They will escalate the request to Learn@UW Support. Due to resource constraints, priority will be given to credit-based courses. Consultations are expected to last approximately one hour or less. If you would like more formal training, including links to online training for instructors and students please see Canvas - Training Resources (UW-Madison) .

Instructors and students will find the following documents for reference:

• UW System's Acceptable Use of IT Resources Policy - Canvas is subject to the UW System Acceptable Use of IT Resources Policy.
• Student Privacy Rights - See the Office of the Registrar's Student Privacy Rights information page to learn more about your privacy rights.