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Blackboard Collaborate Ultra - Troubleshooting Audio Problems

Starting on 01/04/2021, new Blackboard Collaborate Ultra recording processes will take effect; governing new Collaborate Ultra recordings. Please review: Blackboard Collaborate Ultra - Recording Storage Policy (New for Spring 2021)

Blackboard provides a helpful resource that provides directions on how to resolve audio issues that may occur in an Ultra web conferencing session (link to document).

Please contact your Help Desk if you continue to experience difficulties.

Keywords:VoIP troubleshoot issues bbc bbcu no sound can't cant hear web conferences conferencing muted quiet errors   Doc ID:70151
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2017-01-24 10:05 CDTUpdated:2020-12-03 17:11 CDT
Sites:Academic Technology Pilots, DoIT Help Desk, Learn@UW-Madison
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