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Zoom - Known Issue - External Users Unable to Use Zoom in Canvas

Users with NetIDs provisioned through Manifest are unable to use the integrated Zoom feature in Canvas courses.


  • Instructors teaching a course where the Zoom-Canvas integration is used and the students have NetID accounts provisioned using L3 and/or Manifest.
  • Students who have NetID accounts provisioned using L3 and/or Manifest.
  • Status

    This issue is present as of 21 December 2020.


    Instructors can embed links to Zoom meeting within their Canvas content.

    Keywords:known issues issue Zoom Canvas integration Manifest L3 lifelong learning error   Doc ID:113127
    Owner:Learn@UW Madison .Group:Learn@UW-Madison
    Created:2021-08-18 11:27 CSTUpdated:2021-08-18 11:37 CST
    Sites:DoIT Help Desk, Learn@UW-Madison
    Feedback:  0   0