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Kaltura - Known Issue - Cannot see Add New button in Kaltura MediaSpace (UW-Madison)

Some users report an issue where they cannot see the Add New button and therefore cannot see the Webcam Recording or Screen Recording options.


All users and all browsers on all operating systems


As of 11/12/18, this issue is perpetual.


This is happening because the size of the browser window is too small. The MediaSpace interface thinks this smaller screen size means that you are on a mobile device. To fix this, make your browser windows a little bigger as illustrated in the animated gif below.

Process to expand screen to show the missing button in Kaltura MediaSpace

See Also:

Keywords:kaltura, mediaspace, known, issue, add, new, button, disappear, invisible,   Doc ID:77336
Owner:Learn@UW Madison .Group:Learn@UW Madison
Created:2017-10-13 11:20 CDTUpdated:2018-12-05 14:48 CDT
Sites:DoIT Help Desk, Learn@UW Madison
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