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Kaltura - Known Issue - Kaltura MediaSpace does not allow users to add caption files (srt) to audio files (UW-Madison)

Kaltura MediaSpace does not provide users with the option to add/upload a SRT caption file to audio files.

Affects

This issue affects all users who would like to add captions to audio files

Status

As of 9/14/2016 this issue is still present.

Workaround

Open a ticket with the DoIT Help Desk and request escalation to the Learn@UW team. When connected with the Learn@UW team attach the SRT caption file and include the title of the audio file to which you would like the captions added and the audio file's media entry id. For more information on how to identify the entry id please see: Kaltura - What is the entry identifier (entry id)? (UW-Madison)

See Also:




Keywords:kaltura, known, issue, audio, subtitle, srt,   Doc ID:77339
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2017-10-13 11:37 CDTUpdated:2019-04-18 10:39 CDT
Sites:DoIT Help Desk, Learn@UW-Madison
Feedback:  5   0