Topics Map > Media Delivery > Kaltura > Kaltura - Known Issues

Kaltura - Known Issue - Video Quizzes Do Not Work in Channel Playlists (UW-Madison)

When a viewer interacts with a video quiz in a channel playlist they are greeted with an error message. The error message is: "An error occurred, please refresh your browser and try again. If the error persists please contact your administrator".

This message is displayed when the viewer clicks Continue after selecting a response.

Affects

This affects all users and all browsers.

Status

As of 03/20/2017, the issue is still present. The bug has been reported to Learn@UW Utility and Kaltura.

Workaround

There are no workarounds at this time. The only option is to not use video quizzes in channel playlists.

See Also:



Keywords:kaltura, mediaspace, known, issue, bug, interactive, video, quiz, ivq, channel, playlists   Doc ID:77343
Owner:Dan L.Group:Learn@UW Madison
Created:2017-10-13 11:52 CDTUpdated:2017-11-30 19:59 CDT
Sites:DoIT Help Desk, Learn@UW Madison
Feedback:  0   0