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Topics Map > Media Delivery > Kaltura > Kaltura for Canvas
Topics Map > Media Delivery > Kaltura > Kaltura - Known Issues
Topics Map > LMS > Canvas > Canvas - Known Issues
KALTURA - KNOWN ISSUE - API Error
Users sometimes encounter API errors when adding media to a Playlist, or when loading the Kaltura Media LTI within Canvas.
Intermittent small group of users across campus.
Script for bulk fix is in progress.
In the meantime, there is not an easy workaround. Although, it is possible to search within your media to find a potential media entry in which the User only has "NetID" format of Ownership or Collaborator permissions, rather than the required "NetID@wisc.edu" structure.