Known Issues (all tools) :: Learn@UW - Known Issues and Workarounds [UW-Madison]
This document outlines how to find known issues and workarounds for Learn@UW tools.

Documented, UW-Madison-specific problems are tagged as a known issue and are searchable by known issue or workaround. 

They can also be found via the drop-down menu beside the search bar in the Learn@UW KnowledgeBase:
Drop-down menu on the Learn@UW KB site. The Known Issues topics are positioned near the bottom of the menu.

 

Results: 1-20 of 58

No.Document TitleIDUpdatedViews
1HelioCampus AC - Known Issue - Survey Results Display for Excluded Instructors1593282026-02-26102
2Canvas - Known Issue - Annotation Comment Text Not Visible in DocViewer [UW-Madison]1592052026-02-24109
3Canvas - Known Issue - Replies for some Group Discussions Not Loading in Speedgrader[UW-Madison]1591562026-02-19119
4Canvas - Known Issue - Rotating PDF Deactivates Speedgrader Annotation Tools [UW-Madison]1591542026-02-19132
5Kaltura - Known Issue - NetID Change Causes User to Lose Access to Media [UW-Madison]947212026-02-104248
6Canvas - Known Issue - Embedded Youtube Videos Play Advertisements1543932025-09-23629
7Canvas - Getting Started with Canvas New Quizzes [UW-Madison]1530022025-09-232539
8Canvas - Known Issue - Embedded Images Not Loading for Students [UW-Madison]861272025-09-0842200
9Canvas - Known Issue - Course Analytics Unavailable on Large Courses1379512025-08-291834
10Kaltura - Known Issue - Users Can Only Request Machine Captioning Once for a Media Item [UW-Madison]976312025-08-073800
11Kaltura - Known Issue - Videos Embedded in Canvas Do Not Load for Specific Users [UW-Madison]1058722025-08-077149
12Canvas - Embedded Content and Third-party Cookies [UW-Madison]976362025-08-0711320
13Kaltura - Alternatives for Media Recording, Hosting, and Sharing [UW-Madison]1057222025-08-0710130
14Kaltura - Known Issue - Limited Number of Courses, Channels, or Categories for a Kaltura Video [UW-Madison]974292025-08-077089
15Learn@UW - General Troubleshooting for Learn@UW Tools [UW-Madison]1072962025-08-078541
16Kaltura - Known Issue - Upload Results in "Oops!" Error [UW-Madison]914512025-08-076617
17Kaltura - Known Issue - "Kaltura Gallery" Course Media Gallery Import Only Shows Canvas Courses in Which the User Has the Canvas Role of "Teacher" or "Principal Instructor" [UW-Madison]912752025-08-077896
18Kaltura - Known Issue - Kaltura Capture and macOS Resolution and Quality Issues [UW-Madison]906972025-08-078799
19Kaltura - Known Issue - Kaltura Video Quizzes Sometimes Don't Send a Grade to the Canvas Gradebook [UW-Madison]932132025-08-079742
20Learn@UW - Known Issues and Workarounds [UW-Madison]766142025-08-0713908

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