Help Desk - Staff Contact List

If you have comments or concerns about Help Desk support, or wish to inquire about establishing Help Desk support for your department, the following contacts may be of assistance.

A photo of Hannah Pringle

Hannah Pringle

Help Desk Associate Director

hannah.pringle@wisc.edu

Photo Unavailable

Mike Crawford

DoIT Contract Partner Help Desk Manager

mike.crawford@wisc.edu

A photo of Jeff Wiltzius

Jeff Wiltzius

General Help Desk Manager

jeff.wiltzius@wisc.edu

Photo Unavailable

Jade Schill

DoIT Help Desk Supervisor

jade.schill@wisc.edu

A photo of Will Crickman

Will Crickman

WiscIT Product Owner

will.crickman@wisc.edu

A photo of Wanjiru Pontes

Wanjiru Pontes

DoIT Help Desk Customer Liaison

wanjiru.pontes@wisc.edu

Photo of Dana Gerber-Margie

Dana Gerber-Margie

DoIT Help Desk KB Documentation Lead

dana.gerbermargie@wisc.edu

Photo Unavailable

Chelle Fernandez Yang

DoIT General Help Desk Technician

clp@doit.wisc.edu

See Also


Keywords:
Help Desk doit Contacts contacting Customer Service Manager team leaders director supervisor shift 
Doc ID:
420
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2000-08-16
Updated:
2025-04-14
Sites:
DoIT Help Desk