Microsoft 365 - Download & Installation Information for Desktop Apps

Important:

• If you use Microsoft Project and/or Visio, please make sure to review the compatibility article before installing the Microsoft suite.
• You will need administrator rights to your computer to install any software. If you do not have these rights, contact your local administrator. Also, make sure to update the software after completing the installation - this will ensure that your software is up-to-date for it most important security patches.
• If you have a previous version of Office installed, please perform a complete uninstall before installing the latest version.

Windows OS

1. Log into Microsoft 365 portal using your netid@wisc.edu address and NetID credentials.
2. Click Install Office button.
3. Follow the prompts to install the software. You will be prompted to enter your account credentials (NetID/password) to activate the software.
   Note: During the configuration Office/Outlook, If you are prompted to "add this account to Windows", click skip for now.

Mac OS

1. Log into the Microsoft 365 portal.
   Note: if you are prompted to sign into your Office 365 email account, enter you netID@wisc.edu address.
2. Within the "My account" screen, click Install Office button.
3. When prompted, run the installer and continue with the installation/configuration process.
4. When running one of the applications, you may be prompted to enter your account credentials (NetID/password) to activate the software.

If you receive 'Update error...' when using the auto-updater app, try installation specific application as a workaround.

Chromebook

See Microsoft support article.

Microsoft 365 - Getting Started with OneDrive for Business

• Microsoft 365 (Windows/MacOS) - How are Office applications (Outlook/Word/Team, etc.) authenticated/configured?
• Microsoft 365 - What version of Microsoft Office/Outlook am I using?
• Microsoft 365 (Outlook for Windows/MacOS/Android/iOS) - Incorrect Authenticated Account or Connected Services
• Microsoft 365 (Outlook for Windows) - Configure Outlook
• Microsoft 365 (Outlook for Mac) - Configure Outlook
• Microsoft 365 - Getting Started with OneDrive for BusinessMicrosoft 365 (Windows/MacOS) - How are Office applications (Outlook/Word/Team, etc.) authenticated/configured?
• Microsoft 365 - Setup/configure Outlook on mobile device or desktop computer

• Microsoft 365 - Uninstall Microsoft 365 for Windows and Mac

Why should you install and use Microsoft 365 for Enterprise/ProPlus/Subscription version from the Microsoft 365 portal?

Microsoft 365 Apps for Enterprise/ProPlus/Subscription version: receives feature and security updates.

Microsoft versions 2021/Volume License: only receive security updates.

Preview and Beta Software in M365 - The Preview channel for Microsoft 365 apps and any pre-release clients are considered use at your own risk. At this time UW-Madison Microsoft 365 Service Team is unable to offer support for unreleased versions of client software. If you wish to use pre-release software and contact the DoIT Help Desk for support, you will be asked to reinstall the current version of the software before any troubleshooting and assistance can be provided. Please contact Microsoft directly by using the feedback feature inside of the client if you wish to provide feedback directly.

Release notes for Current Channel

Feedback for Microsoft

You are welcome to provide feedback concerning M365 applications and features directly: How do I give feedback on Microsoft 365?. 

If you travel to areas where you do not have access to internet for more than 30 consecutive days:

Please contact your local IT staff to assist you in installing the correct version of Microsoft Office on departmentally-owned devices. Departmentally-owned devices require activation every 180 days via internet. Local IT may also have recommendations on similar, backup application suites for personal devices.