WiscVPN GlobalProtect (Android) - Connecting and Disconnecting

This document will show how to connect to WiscVPN using the Palo Alto GlobalProtect App available on Android devices.

Connecting to WiscVPN

  1. Once the GlobalProtect app is installed (see above), open the app.
  2. Tap OK to allow GlobalProtect to access all necessary information.
  3. Choose if you want to allow GlobalProtect to send you notifcations
    • Note: GlobalProtect will notify you if your connection fails in the background. This will not happen if you do not allow notifications.
  4. Enter the WiscVPN portal address: uwmadison.vpn.wisc.edu. Then tap Connect.

    Portal Address

  5. Enter your NetID and NetID password, then tap Sign In.

    Username and Password prompt

  6. Enter the MFA-Duo passcode from your key fob/Duo Mobile app, or enter "1" to receive a push notification.

    MFA Duo sign in

  7. If prompted to allow connection, tap OK.

    Connection Request

  8. The screen will display a green shield icon and a blue background to indicate that the VPN is connected.

    Connected icon

Disconnect from the VPN

  1. Open the GlobalProtect app.
  2. Tap the green shield icon. It will turn gray and display "Tap to Connect".

    Disconnected icon



Keywords:
vpn wisc global protect palo alto play store portal address 
Doc ID:
105621
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2020-09-04
Updated:
2025-03-21
Sites:
DoIT Help Desk