Workspace ONE is Omnissa's unified endpoint management (UEM) service. The service allows individual campus units to configure and manage devices across multiple platforms, including macOS, iOS, Android, and Windows. Workspace ONE allows Research IT to purchase and install Apple App Store software on enrolled devices, and to uninstall software and reassign licenses as needed.

Users also have access to popular UW campus-provided software as well as freely available offerings via the self-service features of the Workspace ONE Intelligent Hub. Workspace ONE also allows the configuration of security and other device policies. 

From the end user's perspective, the Intelligent Hub app may be thought of as an app store for UW-Madison and School of Education curated software.