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Unblock your email protocols
This is how you can unblock your email protocols in case you are having an issue.
DoIT blocks protocols (think of those as methods you can use to do stuff) that you don't use. An analogy might be if your landlord removed your stove if you never used it. He'd bring it back, if you asked, but since you weren't using it, he decided you didn't need it. After all, you have a microwave and eat out all of the time anyway.
In any case, when you leave, getting your email off means unblocking those protocols. In this case IMAP and SMTP.
How to do it:
go to https://wiscmail.wisc.edu/admin
Login with your netid
Click My Account
Click Office 365
Click Client Protocols
Find Office 365 SMTP.